To manage day-to-day activities of account(s) being handled and monitor performance in conformance with company policies and procedures and recommend or implement personnel action/s when applicable.- To monitor and optimize resources within the warehouse, including customer service, operations team, agency staff, security guards and MHE.
To coach, guide and monitor all the staff within the warehouse to ensure highest level of performance and to recommend corrective measures where necessary.
- To be the main reference point to customer for any escalation of any issues and need to be attentive to customers need as far as practically possible.
To report performance of all service providers in ensuring the company is receiving high standard of service that meet the initial requirements and to report any deviation to the management.- To provide support to Warehouse Manager in implementation of initiatives to meet warehouses goals, strategy, and policies.
To investigate, recommend solutions and provide written reports for any issues arises from the warehouse operations, such as customer complaint, stock discrepancies, safety / security issues, and legal compliance.
- To prepare and submit accurate and timely reports required by management and customers.
To monitor proper filing, updating and maintenance of all company records and documents.- To perform other duties as required.
Diploma or Degree- Minimum 2 years of experience in warehouse management.
Knowledge and exposure with WMS and SAP system.
- Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
Proficiency in Microsoft Office Suite and other relevant software applications.
Job Types: Full-time, Permanent
Pay: RM4,- 00 - RM5,200.00 per month
Benefits: - Health insurance
Opportunities for promotion
Schedule:
Supplemental pay types:
* Yearly bonus
