Job Summary The Group IT Senior Manager is responsible for overseeing ongoing IT operations and procedures within the organization, including developing the necessary competencies of the Group IT Team, optimizing team utilization, and ensuring quality assurance for consistent implementation and delivery of IT projects. They actively participate in mentoring, training, and identifying hiring needs to maintain an appropriate skills mix within the team. Collaborating closely with the Head of Group IT, they drive multiple IT projects and initiatives across cross-functional teams, including IT, business units, key users, vendors, and service providers. They play a pivotal role in proposing IT roadmaps, managing project introductions, and ensuring successful system implementation and adoption. With a strong background in technology-driven environments and a deep understanding of digital transformation concepts, they possess strong organizational skills, strategic acumen, and a talent for project coordination and delegation. They advocate for agile project management practices to deliver high-quality outcomes efficiently, while ensuring effective governance and reporting to stakeholders.
Job Responsibilities1. Strategic
- To propose the IT Roadmap based on the Group's direction and needs.
- To ensure all IT projects and initiatives are align with the Group's ESG Framework.
- To ensure project quality, project delivery is within budget.
- To adhere to corporate policies, guidelines and sustainability and deliver within time constraints.
- To collaborate with and report to senior stakeholders to ensure governance and reporting needs are satisfied with concise communication and transparency regarding project issues and decisions.
- To establish and maintain good and effective relationships, including with Business Units and work collaboratively with a diversity of stakeholder groups and individuals.
- To advise Business Units on the implications of specific system design decisions.
2. Operation
- To ensure Business Units receive quality and timely service delivery from the Group IT Team.
- To create and maintain an environment that enables high performing team cultures that embraces diversity, delivery, ownership, teamwork, learning and continuous improvement.
- To monitor and manage team utilisation, including forecasting.
- To plan and allocate resources for daily operation and project implementations.
- To track progress including identity issues and dependencies and driving resolution.
- To analyze, implement and manage changes and interventions to ensure project goals is being achieve.
- To design and implement practices to improve team delivery cadence to reach desired outcomes efficiently.
- To serve all the subsidiaries, concise of travelling to other locations other than HQ (Shah Alam, KL, etc.)JOb
Job Requirements
- Candidate must possess at least Bachelor's Degree in Information Technology or an equivalent.
- 8-10 years of experience in IT Project Management or managing multiple projects at once while managing dependencies and aligning stakeholders.
- Experience in agile and continuous IT projects delivery, identifying potential for process improvements and digital footprint adoption.
- Highly developed stakeholder management and communication skills to effectively deliver and report on progress, risks, issues, capacity and costs.
- Ability to collaborate and influence exceptionally well with various senior level stakeholders, with potentially conflicting business requirements, to define a clear strategy which best serves the overall Group's direction.
- Prior experience working in leadership role to drive the success of a technology and system implementation.
- Experience in driving digital transformation project in an organization.
