The role of Senior Manager, Analytics and Business Planning is to own the business planning for Zalora spanning across inventory, inbounds, sell-through, revenue, gross margin across all categories and brands for Zalora across its retail and marketplace business. In addition, the person will also be responsible for all planning related to traffic, conversion, and new customer acquisition metrics. This person will have a key role in bringing together the supply and demand equation for Zalora, and how that aligns to the overall business objectives.
This role will be based in Kuala Lumpur, Malaysia
Responsibilities:
- Own the planning of inventory, inbounds, sell-through, revenue, gross margin across all categories and brands for Zalora across its retail and marketplace business.
- Own the planning of customer metrics along with analysts- customer acquisition, retention, traffic across channels and platforms, etc,
- Own the category and brand growth vs plans by working directly or liaising with teams like pricing, merchandising and marketing teams.
- Work closely with tech teams to automate existing processes; work towards a single view of targets across all teams across the organization.
- Work with data sciences team to identify automated forecasting of which products to buy in what quantity.
- Own all retail excellence and marketplace excellence metrics along with the commercial, revenue and finance teams.
Requirements:
- Bachelors/ Masters degree in Business, Marketing, Finance, or related fields.
- Has 7+ years of experience in customer tech companies/ consulting companies.
- Has 3+ years of experience leading teams.
- Strong analytical skills- ability to understand data quickly and take quick actions.
- Proficiency in Microsoft Excel, Google Sheets, Google Slides, Looker, SQL.
- Organized multi-tasker with an eye for detail in a fast-paced, changing environment.
- Great interpersonal and communication skills with the ability to forge effective cross-functional team relationships.
- Desire to achieve results and has attention to detail.
- Amenable to report to office 2x a week or depending on business need.
The ZALORA Story
ZALORA Group is Asia Pacific's leading group of online fashion destinations. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia and Brunei, the Philippines, Hong Kong and Taiwan. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets. ZALORA Group's localized sites offer an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. Offering up to 30-day free returns, speedy deliveries as fast as 3 hours in some markets, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, ZALORA Group is the online shopping destination with endless fashion possibilities.
ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by Zalora or Global Fashion Group.
