Manage, support, and monitor all aspects of the company's IT infrastructure, including physical servers, virtual machines (VMs), storage solutions, and networks (WAN, LAN, Firewalls, etc.) in order to make sure network and data security are smooth and secure
Strong understanding of core internet protocols and applications with strong TCP/IP networking skills and solid understanding of TCP/IP stack
Practical knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Stateful Inspection Firewall, NGFW, Firewall policies, NAT, IPS, Botnet, DDoS, Web Filtering, Reverse proxies, Certificate management (PKI), MFA
Proficient in Windows server system operation and manage the maintenance of servers (File server, AD and etc.), back up and disaster recovery
Provide support on troubleshoot and resolve hardware and software issues for end-users, encompassing desktops, laptops, printers, and mobile devices.
Manage & maintain IT infrastructure components and operational procedures with comprehensive documentation all software and hardware licenses and maintenance contracts, ensuring compliance and up-to-date records.
Coordinate & Collaborate with team members/vendors to enhance IT support procedures, aiming for efficiency and effectiveness for local and outstation offices and warehouses. Technical guidance on system implementation activities if needed.
Administrator M365 with collaborations in Exchange Email, SharePoint, Defender and other Microsoft Apps.
Requirements
Preferable candidate with Bachelor's Degree, Post Graduate Diploma, Professional Degree or Degree in Computer Science / Information Technology / Information Security, or a related field.
2 5 years related working experience with proven result
Required Languages: Fluent in Mandarin, English and Bahasa Melayu.
Familiar with Microsoft Office Products : Sharepoint, Exchange, Teams.
Having programming and basic accounting knowledge is more advantage.
Ability to translate data into meaningful information for decision making.
