Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
The orchestration team takes care of all orchestration needs of Grabber Technology solutions (GTS - Grab's Enterprise IT team) and beyond. Our work directly enhances Grabbers productivity by delivering time-saving features. We're expanding our team and looking for individuals passionate about building complex workflows or processes across multiple systems or components. If this resonates with you, come join us!
Get to Know the Role
You will report to the Integrations & Automations Manager II, Productivity Systems, and you will be responsible for development, testing, deployment, production support and maintenance of workflow automation and integration solutions predominantly built on iPaaS. In this role, as a Senior engineer, you will also lead the development of high-quality software solutions.
This role is onsite based in our Petaling Jaya, Malaysia office.
The Critical Tasks You Will Perform
- Lead the development of simple to complex workflow automations and integrations solutions, ensuring adherence to coding standards, architectural guidelines, and best practices.
- Provide technical guidance and mentorship to junior engineers, assisting in their professional development and promoting a culture of learning and collaboration within the team.
- Conduct code reviews on code delivered by junior engineers to ensure code quality, performance, and maintainability, providing constructive feedback and guidance to team members to improve code expertise and development practices.
- Enforce standard quality assurance processes to ensure technical solutions meet quality and performance standards. This includes executing testing and validation procedures and implementing continuous integration and deployment pipelines for automated testing and deployment.
- Maintain comprehensive, up-to-date technical documentation accessible to team members. This includes documenting system designs, configurations, architectural decisions, and implementation details to facilitate troubleshooting and knowledge sharing within the team.
- Coordinate with change management teams to assess the impact of changes, schedule maintenance windows, and communicate change activities to stakeholders.
- Promptly respond to and resolve production incidents, alerts, and service disruptions to minimize downtime and growth. Conduct root cause analysis and implement preventive measures to avoid recurrence. Note: This role includes rotational early morning shifts to address critical incidents before the start of the working day.
Qualifications
What Essential Skills You Will Need
- At least 5 years of experience in software engineering, DevOps, or infrastructure roles, emphasizing orchestration, automation, and cloud technologies. Hands-on experience in using popular orchestration tools such as TIBCO business works, Workato, Dell Boomi, Mulesoft etc., would be preferred.
- At Least 2 years of experience in guiding and mentoring junior engineers
- Proficiency in software development practices and tools, including version control systems (e.g., Git), code review processes, agile development methodologies and practices.
- Experience working with data query languages (eg., SQL) and robust understanding of data integration and transfer standards.
- Proficiency in incident management and ticketing systems (e.g., Fresh service, ServiceNow JIRA) for tracking and resolving production incidents.
- Knowledge of scripting languages like Python, Bash, or PowerShell for automation and scripting tasks would be an advantage.
- Knowledge of Cyber Security Standards (NIST, COBIT, ISO270001) and Identity and Access Management standards and best practices (ABAC, RBAC, OAuth, SAML).
- Experience working with Application integration via Secure API methods.
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
