Assisting HOD and section heads to analyze and understand underlying operations/ customer/ strategic problems/ issues by breaking down of information at granular levels.
Looking through data and finding patterns, trends, and outliers.
Working with HOD and section heads to forming potential scenario(s) of solution(s) or strategies to best fit on which solution(s) to implement.
Building data collection and analytical capabilities to uncover customer, product, and/or operational insights.
Analyzing data (sources) and proposing solutions to operations, customer or strategic inherent problems/issues on a one-time or periodic basis
Providing data-driven analytical and decision support.
Developing and providing dashboard(s) and insight(s) for management reporting.
Developing (process) analytical model(s) and insight(s) for customer, operational process(es) or external-facing application(s) to drive efficiency or revenue.
Requirements
Degree/Post-graduate/Professional qualifications in quantitative/sciences discipline.
Minimum 2 years of experience in insurance/financial industry in related field preferred.
In depth knowledge of operations in insurance/finance related industries is an added advantage.
Similar engagement experience on cross functional team(s) collaboration/drive to design and implement solution(s) focused on operations, process(es) and/or customer.
Analytical, strategic and have good problem solving skills to develop both tactical execution and strategic roadmaps towards delivering customer centric business objectives.
Good planning, organizational and influencing skills.
