Search by job, company or skills

DKSH

Senior Executive, Customer Account Management

Early Applicant
  • 14 days ago
  • Be among the first 50 applicants

Job Description

Job Summary
Conduct analysis on business performance data in order to enhance competitiveness of activities and promotional planning for assigned customers

General Responsibilities
  • Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
  • Provide inputs to customers business plans based on post analysis which could include integrating Nielsen data, business intelligence data and point of sale information
  • Report and communicate key performance indicator achievements on projected sales and profitability targets by customers
  • Collect and analyze customer business performance data (e.g. shipment sales, public agency data and point of sale) and make recommendations to utilize the business opportunities
  • Research and report on market/competitor/customer data and other relevant data to provide insights and support for negotiation processes
  • Stay connected to the source of data providers. Ensure data collection cycles for analysis occur within the timelines provided
  • Evaluate promotional plans (pre- and post-) with supporting qualitative commentary and their impact on customer and brand strategies
  • Generate daily reports covering in-store and distribution center inventory, price compensation, promotional items, etc.
  • Analyze the business processes and performance data (e.g. customer feedback, external surveys, distribution center data, etc.) Recommend improvement opportunities to close any gaps
  • Develop effective relationships with external stakeholders (e.g. data providers and contacts) throughout the customers organizations in order to gather relevant data for analysis
  • Work closely with the cross-functional teams (e.g. Trade Marketing, Retail and Supply Chain Management) to ensure efficient and effective execution

escription here

Functional Skills And Knowledge
  • Demonstrate sound knowledge and understanding of FMCG industry/market/competitors/customers. Sales experience in CVS and Pharma channel will be an added advantage.
  • Demonstrate advanced research and analytical skills
  • Demonstrate general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding
  • Demonstrate strong coordination and organization skills in collecting business-related data
  • Demonstrate strong negotiation and selling skill with organization skills in collecting business-related data
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in local language and ideally in English, both written and spoken

Education


Diploma/certificate in Sales/Marketing or related fields

Why It's Great to Work at DKSH

More Info

Industry:Other

Function:Sales/Marketing

Job Type:Permanent Job

Date Posted: 14/11/2024

Job ID: 100328201

Report Job

About Company

DKSH
Follow

Hi , want to stand out? Get your resume crafted by experts.

Similar Jobs

Customer Development Executive Outdoor Account Management Chemor

Rentokil InitialCompany Name Confidential

Junior Senior Account Executive Digital Marketing

Webqlo Sdn BhdCompany Name Confidential
Last Updated: 25-11-2024 06:47:07 PM
Home Jobs in Petaling Jaya Senior Executive, Customer Account Management