Job Purpose
Provide effective execution, coordination, facilitation and support to the Manager in the Digital Content Department.
This individual will be responsible for providing strategic facilitation and oversight to the programme expansion and outreach, as well as working closely with other departments and stakeholders in achieving committed outcomes and overall programme goals.
Conduct and manage approved programs and activities under sectoral program unit. Duties include completing pre, during and post-program activity execution.
Duties & Responsibilities
1. Program Planning and Coordination
- To design, plan, coordinates programme activities and build partnership and manage resources via technology platform that are align with the Digital Content Development Department(DCD) goals
- Innovation and critical thinking process to plan technology platform that can leverage the growth of Digital Creative Content business local and regionally
- Planning and mobilised resources in executing programmes within the project timeline
2. Research and Analysis
From time to time, the team is required to conduct desktop and customer research in order to understand the needs and benchmark what other players are pursuing.
- Conduct in-depth analysis to identify business trends and areas of opportunity
- Facilitate workshops and discussions with stakeholders and key industry players to bridge the gap between industry needs
- Provide insights through trend analysis for optimum decision making
- Provide recommendations to stakeholders for next course of action based on the analysis
- Able to understand, articulate and narrate the story that is being uncovered by the analysis, thus providing a clear storyline
- Develop presentation decks and papers based on various sources, either research & insights, new frameworks developed or based on the direction of superiors
3. Internal and External Stakeholder Engagement
- Build rapport with key working level internal and external stakeholders
- Works independently but provides timely updates to key stakeholders as and when it is required
- Support and maintain a comprehensive repository in preparation of various internal and external engagement sessions and reporting
- Disseminate timely and accurate information to internal and external stakeholders
4. Project Management and Reporting
- Support the execution of project management work plan schedules, budget management with realistic timelines, incorporating risk management & mitigation plans
- Support and facilitate the development of relevant SOP/guidelines
- Implementing and managing program's / event's social media strategy to enhance online presence and engage with the target audience
- Prepare and maintain any reporting that is required, by ways of a dashboard, tracking sheet, Gantt Chart, etc.
5. Learning and Growth
- Participate in knowledge acquisition platforms in related areas
- Implement personal development plan as identified in training needs analysis
- As a Senior Executive, you will be responsible to manage and coach junior executives and develop their skills effectively.
Qualifications
Minimum Qualification (s)
- Degree holder in any related field
- At least 5 year(s) of working experience preferably in digital content industry/technology/consultancy/business related function with experience in project management or event/ program management/coordination and implementation
Competency Required
1. Soft Skill
- Strategic and Analytical Thinking.
- Problem analysis & solving.
- Client Engagement and Management.
- Communication (written and verbal).
- Values/ Organisational Commitment.
- Internal and External Customer Focus.
2. Technical Skills / Knowledge Specialisation
- Project Management & Coordination
- Writing skill for public engagement / marketing / promotional content
- Experience in digital content industry is an added advantage
3. Communication Competencies:
Ability to professionally communicate, interact and engage with different level of stakeholders;
community leaders and officials of Government ministries/agencies, institutions and C-level of
partners, and able to work effectively with a wide range of communities.
4. Other related skill to consider
- Ability to do design using design software (i.e Adobe or any other relevant design software / editor)
- Ability to work on basic video editing
