Senior Education Counsellor (Student Conversion Team)

Job Description

• To counsel and assist students to make best-informed decisions;

To develop and enhance the counselling services;

• To follow up on students enquiry / application / acceptance;

To attend to students and parents feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;

• To maintain student database through Sales CRM

To handle all office administrative matters to achieve individual and team business goals and student recruitment target

• Assist the Head of Department/Superior to develop, plan and execute the Universitys marketing strategies.

Participate and support of activities on recruitment of students and the sales and marketing of products and services offered by the University, based on the Key Performance Index (KPI) target set by Head of Department.

• Participate in road shows, education fairs, school visits and other ad hoc marketing activities when needed

Assist in organizing product training with faculty on a quarterly basis for product updates and unique selling points..

• Maintain close relationship with the local and international agents. Recruit new local and international agents for market expansion.

Analyse market industry trend, government regulations and competitors strategies.

• Performs other duties as assigned by the Head of Department and/or University Management.

• Qualifications:

Education: Bachelors degree in Marketing, Education, Counselling, or a related field.

• Experience: Minimum of 3 to 5 years of experience in educational counselling, Student Recruitment, or related roles.

• Skills:

Strong interpersonal and communication skills, both written and verbal.

• Ability to work collaboratively with a diverse team.

Proficiency in using CRM systems and other marketing tools.(eg SalesForce, Hubspot, Microsoft 360)

• Excellent organizational and time-management skills.

Knowledge of educational programs, admissions processes, and financial aid options.

• Ability to analyse data and generate actionable insights.

Job Type: Contract
Contract length: 12 months

Pay: Up to RM5,

• 00 per month
  
  Benefits:
• Health insurance

Maternity leave

• Professional development

Schedule:

• Day shift

Monday to Friday

• Weekend jobs

Application Deadline: 07/30/2024