Act as main client contact; understand objectives and timelines, manage daily communication, and provide project updates.
Build long-term relationships, attend meetings to gather briefs and feedback, and translate client needs into clear briefs for the team.
Oversee budgets and timelines, ensure deadlines are met, communicate client revisions, and propose creative solutions to boost agency value.
Develop decks and proposals for pitches, contribute ideas in brainstorming, and align design concepts with client goals.
Review creative work for quality, present strategies to clients, prepare budgets, keep detailed records, provide weekly updates, and resolve project issues efficiently.
Job Requirements
Bachelors Degree in Marketing, Advertising, Communications, or related field.
2-4 years of experience in account management or client servicing at a creative agency.
Proven ability to manage multiple clients and projects simultaneously.
Strong communication and interpersonal skills.
Excellent project management, organizational skills, and attention to detail.
Ability to translate client needs into actionable briefs.
Proficiency in preparing presentations, pitch decks, and proposals.
Solid understanding of creative processes, design trends, and agency workflow.
Ability to work independently and collaborate effectively in a team.
Proficient in software and have a good command of English.
Understanding of budget management in client projects.
Job Benefits
EPF / SOCSO
Health insurance
Dental insurance
Salary increment
Performance bonus
Casual wear
Sick leave
Maternity leave
More than 9 annual leave days with yearly increment
Bereavement leave (paid time off for loss of a loved one)
Free laptop
No overtime (OT)
Unlimited pantry food supply
Company activities (team building, outings, social gatherings)
Company trip
Professional career development (training programs, workshops to enhance skills)
Nearby public transportation: MRT Mutiara Damansara, MRT feeder bus T809 to Metropolitan Square
