We are currently seeking a Security Executive to join DHL eCommerce Malaysia!
Essential Duties and Responsibilities
- To conduct investigation on all reported Pilferage, Loss & Damage Parcels/Cases and identify Problem root cause and recommend appropriate CAPA
- To produce investigation report and CAPA on timely manner for expedition of reimbursement to customers compensation
- To conduct SAFE training to all internal and external staffs in ensuring that everyone is compliance towards Security Preventive Measures
- To establish and execute Security Audit Program for the whole bussiness
- Quality Objective & Key Performance Indicators (KPI)
- To ensure all Corrective Action & Preventive Action (CAPA) introduced by investigation team being channeled to respective stations & departments
- To conduct interviews, information gatherings, market intelligent surveys and interrogation on cases of interest and summit to the Head of Security for review
- To ensure all the Security Guards are properly trained and monitor their daily activities and routines
- Be aware of the Fire and Emergency procedures and the departments responsibility during emergency
- To review/monitor the CCTV and report the unlawful and malicious activity to the Head of Security in daily basis.
- Strictly adhere to the company's policies and procedures and ensure other do the same
Competency Requirements:
- Diploma/ Bachelor's degree in relevant course
- Minimum 3-5 years of solid security experience
- Experience in warehouse and logistic would be an advantages
