SBS Global Expense & Card Supervisor

Responsibilities

• ESSENTIAL FUNCTIONS
  
  

Lead team processes including:

• Travel & Expense processing, payments, auditing, reconciliation and reporting
• Escalation process of exception handling
• Period/quarter/year end activities
• Addressing team escalations within team/cross functional
• Lead in operational troubleshooting, decision making and the identification and communication of potential issues/risks/concerns
• Lead, monitor, manage and improve service levels for Auditing
• Attend Service Review Meeting and lead actionable directives
  
  

Process Excellence:

• Lead new process implementations as related to Global Travel Services
• Support the delivery of the regional or global process improvement initiatives applicable to the team
• Drive performance measures/key performance indicators (KPIs)
• Drive continuous improvement in process efficiency and effectiveness
• Ensure internal controls programs are adhered and followed
• Comply with SBS AP Global Travel Services standards and SLAs
• Build capabilities and create SMEs (subject Matter experts) within team
• Seek new and innovative ways for gaining, sharing and processing information across the function and finance partners
• Continuously seek and develop innovative processes, tools or improvements or streamline processes that will increase effectiveness of the financial reporting & planning processes and outputs
  
  

Customer Services:

• Develop an effective network across all function to ensure a proper review of companys reporting and planning activities leading to a full compliance of controls to contribute toward achieving companys objectives
• Build effective relationships within own team to strive for high performance in providing professional finance support and proactively support key strategic areas and regional initiatives
• Support the integration of assigned process with other processes and work together with the deployment team. Process owners & project team members to resolve any issues
• Co-ordinate, validate and analyses the impact of the required process changes on entities, structures and AP responsibilities within the organization
  
  

People Management:

• Create a positive work environment that fosters team performance
• Organize and conduct regular meetings and communications with team members
• Coach team members to improve skills and knowledge required to perform his/her job effectively
• Conduct team members performance evaluation and review
• Train new team members and share knowledge and job experience
• Set Performance Objectives with direct reports
• Counsel team members on performance improvement and career development
• Resolve management team conflict with sensitivity, tact, and fairness
• Ensure balanced workload for team members
  
  

Workload & Resource Management

• Lead in monitoring resource utilization and managing resource allocation
• Manage resources efficiently to ensure smooth processing of activities for all operations
  
  

Planning

• Work with SBS Global Travel Services Management to formulate long term strategy of Travel Services functions
• Identify expansion opportunities
  
  

Leadership

• Demonstrate profession leadership by providing quality finance support and challenge to all functions to enable them to make responsible and compliant business decisions
• Demonstrate personal leadership in delivery of work, engagement with others and professional development
  
  

Technical, Managerial Or Other Problems

• Must manage the workload and priorities of a team of professionals to meet performance goals. Communication skills are required to effectively work with people throughout the world. The incumbent may be handling and resolving sensitive issues within the group that the analysts cannot handle on their own, as well as be a key contact for questions from internal operating divisional personnel.
• An in-depth knowledge of applicable system modules must be acquired and maintained in order to train and reinforce the effective use of the system to team members of varying skills.
• Must learn, understand and promote company policies and procedures.
• Must have a solid understanding of Global and Regionaql Policies in order to ensure team members are performing their duties correctly and efficiently.
  
  

CONTACTS INSIDE/OUTSIDE ORGANIZATION

• This position will be in contact with corporate and divisional financial personnel throughout the world. This will include employees in other shared services centers and personnel at various levels within operating divisions.
  
  

Principal Accountabilities

• Reviews and supports internal control procedures that are in place and are working effectively to assure the proper safeguarding of company's assets, suggesting changes to these procedures as necessary if conditions change.
• Acquires and maintains a strong understanding of Global and Regional Policies and related computer systems in addition to an understanding of company operations and requirements in various parts of the world.
• Performs financial functions with a knowledge of the appropriate GAAP, whether IFRS or country specific GAAP.
• Promotes an attitude of customer service by ensuring that issues and problems within duties performed by their team are recorded, monitored and resolved in a timely manner.
• Ensures the accuracy and completeness of financial records and that they properly reflect the actual operations of the company.
  
  

Qualifications

FORMAL EDUCATION:

• Business, Finance or Accounting degree.
  
  

KNOWLEDGE & EXPERIENCE:

• At least 4 year(s) of working experience in the related field is required for this position.
• Good understanding and knowledge of ERP system is required
• Have hands-on experience in AP processes
• Excellent communicator, able to lead and influence stakeholders
• Financial Shared services experience is a plus
• Experience of leading a large team
• Customer orientated attitude and focus on service quality
• Very good written and spoken English
• Knowledge of general accounting concepts, rules and requirements. Sufficient level of knowledge to perform complex accounting activities as appropriate.
• Ability to assess and promptly resolve problems
  
  

TECHNICAL/SKILL REQUIREMENTS:

• Experience working with both Expense and AI Auditing software
• Resourceful and with good problem solving skills
• Excellent communications and organizational skills are required.
• Must be knowledgeable in computer systems (Microsoft Office - Excel, Word, Power Point, and Access)
• May required to travel.
  
  

About Us

Here, we believe theres not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, theres a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Well give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive!