Coordinate sales activities and ensure alignment with overall sales strategies.- Assist in preparing sales proposals, contracts, and presentations.
Ensure that the sales team is updated with the latest product information and marketing materials.
- Serve as a point of contact for key customer accounts, ensuring high levels of customer satisfaction.
Handle customer inquiries and resolve issues promptly.- Maintain accurate records of customer interactions and transactions.
Analyze sales data to identify trends, challenges, and opportunities for improvement.
- Prepare regular sales reports for senior management.
Provide insights and recommendations based on data analysis to improve sales strategies.- Develop and implement processes that improve the efficiency of the sales team.
Work closely with other departments (e.g., marketing, finance) to streamline operations.
- Monitor and report on the effectiveness of sales support processes and make adjustments as necessary.
Lead and mentor the sales support team to ensure high performance.- Provide training and development opportunities for team members.
Foster a collaborative and supportive work environment.
- Ensure that all customer interactions reflect Offspring Inc.s commitment to high-quality service.
Manage customer complaints and work to resolve them in a timely and effective manner.- Manage and maintain sales support tools such as CRM systems.
Ensure the sales team is utilizing tools effectively and provide training as needed.
Job Type: Full-time
Pay: RM9,
- 00 - RM12,000.00 per month
Benefits: - Dental insurance
Gym membership Maternity leave
- Opportunities for promotion
Parental leave Vision insurance
Schedule:
Supplemental Pay:
Application Question(s):
* What is your expected salary
