Sales Support / Admin Sales

Job Overview: As a Sales Support Specialist, you will play a pivotal role in providing administrative and operational support to the sales team. Your primary responsibility is to ensure the smooth execution of sales processes, enhance customer satisfaction, and contribute to achieving sales targets.

• Responsibilities:

• Customer Interaction:

Communicate with customers to understand their needs, address inquiries, and provide assistance in the sales process.

• Ensure a high level of customer satisfaction through effective communication and problem resolution.

• Order Processing:

Process sales orders accurately and efficiently.

• Collaborate with internal teams to track and expedite order fulfillment.

• Documentation and Reporting:

Prepare and maintain sales-related documents, including contracts, quotations, and proposals.

• Analyze and report on sales data to provide insights and support decision-making.

• Data Management:

Maintain and update customer databases with accurate and relevant information.

• Generate reports to assist in evaluating sales performance.

• Sales Team Support:

Assist the sales team in preparing presentations, proposals, and other sales materials.

• Coordinate and schedule meetings, and assist in managing the sales team's calendar.

• Product Knowledge:

Develop a deep understanding of the company's products and services to effectively address customer inquiries.

• Problem Resolution:

Proactively identify and resolve issues that may impede the sales process.

• Collaborate with internal teams to ensure timely resolution of customer concerns.

• Requirements:

• Education:

High school diploma or equivalent (Bachelors degree in business or a related field is a plus).

• Experience:

Proven experience in a sales support or administrative role.

• Familiarity with CRM software and Microsoft Office Suite.

• Communication Skills:

Excellent verbal and written communication skills.

• Ability to interact professionally with customers and internal stakeholders.

• Organizational Skills:

Strong organizational and multitasking abilities.

• Detail-oriented with the ability to manage multiple tasks simultaneously.

• Team Collaboration:

Ability to work collaboratively within a team environment.

• Willingness to assist team members to achieve collective goals.

• Problem-Solving:

Strong problem-solving skills and the ability to think critically.

• Adaptability:

Ability to adapt to a fast-paced and dynamic work environment.

We offer attractive remuneration basic salary to the right candidate.
Year-end bonus
KWSP, SOCSO & PCB Included.
5 working days a week

Additional Benefits

Annual Leave, Medical and Hospitalisation Leave, EPF / SOCSO / PCB

Job Types: Full-time, Fresh graduate

Pay: RM2,

• 00 - RM4,500.00 per month
  
  Benefits:
• Opportunities for promotion

Professional development
Schedule:

• Monday to Friday

On call
Supplemental Pay:

• Commission pay

Performance bonus

• Yearly bonus

Willingness to travel:

75% (Preferred)