Sales Manager (Penang)

Primary Objective:

• Lead a team ofSales stafftowards achievement of assigned Personal Financing (PF) target.
• Provide leadership and management to Assistant Sales Manager and Sales Consultant.

Key Responsibilities:

Strategy & Planning

• Develop, implement and manage business plan to maximize sales and achieve business KPIs

Sales & Sales Management

• Establish and ensure sales targets are met by all staff
• Personally solicit and drivesales to ensure team overall objectives/sales are maximized
• Motivate, guide and coach sales staff
• Develop and plan for marketing and sales campaigns
• Leverage on community relationships to maximize sales
• Develop and maintain a network of local business contacts
• Cross selling of other retail banking products such as ASB, PF, Credit cards and etc.

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the bank
• People Management
• Responsible for the recruitment, coaching, development, retention and termination of staff
• Responsible for the motivation and development of a high performance and results driven work culture
• Customer Service Management
• Anticipates customers needs to deliver quality service and ensure customer satisfaction and loyalty

Requirements:

• Minimum 2 years experience insales and Personal Loan.
• Good written and verbal communication skills (local knowledge and dialect is a plus)
• Basic understanding of sales operation & banking products
• Experience in sales management and leading sales team
• Winning attitude, success driven, self-initiated and able to work independently
• Good track record of sales achievement
• Strong interpersonal skills and service oriented
• Ability to relate and connect to local communit

-