Key Responsibilities:- Strategic Planning and Execution:
- Develop and implement comprehensive sales strategies and action plans to achieve short-term and long-term sales targets.
- Analyze market trends, competitor activities, and customer preferences to refine sales approaches and identify new opportunities.
- Team Leadership and Development:
- Recruit, train, and mentor a high-performing sales team, ensuring they possess the necessary skills and knowledge to succeed.
- Conduct regular performance evaluations, provide constructive feedback, and foster a collaborative and motivated team environment.
- Sales Operations Management:
- Oversee daily sales operations across multiple clinic locations, ensuring consistency in service quality and customer experience.
- Coordinate with clinic managers to streamline processes, optimize resource allocation, and ensure operational efficiency.
- Customer Relationship Management:
- Build and maintain strong relationships with key clients, understanding their needs and providing personalized solutions.
- Address and resolve customer complaints and issues promptly, ensuring high levels of satisfaction and loyalty.
- Develop and manage sales budgets, forecasts, and financial reports, ensuring alignment with the company's financial goals.
- Monitor sales performance metrics and KPIs, identifying areas for improvement and implementing corrective actions as needed.
- Marketing and Promotional Activities:
- Collaborate with the marketing team to design and execute promotional campaigns, events, and initiatives to attract new clients.
- Utilize digital marketing tools and platforms to enhance brand visibility and drive online sales.
- Innovation and Continuous Improvement:
- Stay updated with industry trends, advancements in aesthetic treatments, and sales techniques to continually improve the clinic's offerings.
- Foster a culture of innovation and continuous improvement within the sales team, encouraging creative solutions and new ideas.
- Geographic Reach: Manage sales operations across multiple clinic locations, ensuring regional consistency and adaptability to local market conditions.
- Team Size: Lead a team of sales representatives, including junior and senior staff, fostering professional growth and career development.
- Financial Impact: Directly influence the clinic's revenue generation, profitability, and financial performance through effective sales management and strategic planning.
- Customer Base: Engage with a diverse customer base, from individual clients seeking aesthetic treatments to corporate clients and partners.
- Required Skills and Qualifications:
Customer Relationship Management:
Marketing and Promotional Activities:- Innovation and Continuous Improvement:
Scope of Influence:
- Strong leadership and team management skills.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Analytical and problem-solving abilities.
- Experience: 3 5 years of proven experience as a Sales Manager or in a similar role, preferably within the aesthetics or healthcare or beauty industry.
Demonstrated success in achieving and exceeding sales targets.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Analytical and problem-solving abilities.- Education: Bachelors degree in Business Administration, Sales, Marketing, or a relevant field.
Personal Attributes:
- Results-oriented, proactive, and adaptable.
- High level of integrity and professionalism.
- Strong customer focus and commitment to excellence.
Job Type: Full-time
Pay: RM10,
- 00 - RM15,000.00 per month
Benefits: - Maternity leave
Meal allowance Professional development
Schedule:
Education:
Experience:
* Sales Marketing: 3 years (Preferred)
