JOB PURPOSE:
To be the strategic interface with the assigned account base.
PRINCIPAL ACCOUNTABILITIES:
- Performance to Budget
- Sales revenue Growth
- Relationship development throughout the customer's organization.
- Level of account penetration
- Future's Value Added Services deployed at customer
JOB CONTENT (PRIMARY & SECONDARY FUNCTIONS):
- Responsible to work with the Outside Sales and Sales Management in account development as well as interface between the Sales and Customer Service/Marketing/Finance on all back end support.
- Meet/exceed assigned budgets and sales growth in assigned accounts. Other duties included but not limited to proactively call assigned accounts to solicit new business by quoting and following up on orders.
- Responsible for backlog management of existing business and with the use of supply chain programs, provide on-time deliveries and good inventory control.
- Together with the Sales Account Manager (or Business Development Manager) and Customer Service Executive, needs to develop a strong relationship with customers and continuously strive to delight the customer by exceeding their expectations.
- Required to perform as an Outside Sales role occasionally for new and emerging accounts, by actively pursuing business opportunities with these new customers.
CREDENTIALS:
QUALIFICATIONS
- Diploma, higher school certificate or equivalent in any fields, with engineering preferred
EXPERIENCE
- At least 2 years of sales or 4 years customer service experience, preferably in the semiconductor industry.
- Work experience in fast-paced global or MNC environment advantageous
COMPETENCIES (Knowledge, Skills & Attitudes)
- Result-oriented; Computer skills; Interpersonal skills; Negotiation abilities; Product knowledge; Team Player.
- Positive attitude; attention to details; good follow-up skills; result-oriented; proficiency in computer skills.
- Have thorough knowledge of Future Systems (CRM, Associates) and utilize to drive efficient work flow out the customer and back into the organization.
- Product/technology Knowledge as it relates to our suppliers their competitors and our customer's applications.
