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Banking/Accounting/Financial Services
. Solicit and promote sales of Islamic Personal Financing (PF-i) product to achieve business KPIs
. Deliver superior customer experience
Sales
. Solicit and promote sales of PF-i products
. Achieve individual sales targets and contribute towards to achievement of Group targets
. Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
. Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
. Cross selling of other retail banking products such as ASB, PF, Credit cards etc.
Customer Service
. Ensure high standard of customer experience in line with the quality and standards set by the Bank
Compliance
. Ensure compliance to the policies and procedures set by the Bank
. Protect the image and brand of the Bank
Operations
. Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank
. 1 year of experience in sales and customer service related field
. Have the relevant licenses for the portfolio
Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
. Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
. Strong selling and negotiation skills
. Strong interpersonal skills and service oriental
. Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
. Ability to relate and connect to local community
. Good communication skills
. Basic understanding of finance and banking products
. Basic computer skills
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards
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Date Posted: 19/11/2024
Job ID: 100803233
RHB Banking Group is a multinational regional financial services provider that is committed to delivering complete solutions to customers through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experiences, underpinned by a cohesive and inspired workforce, and relationships built with stakeholders.