Sales Associate

Your new job includes

As a member of our family-owned business, you will inspire our customers from all over the world with excellent product assortments, your expert advice, and your warm hospitality. As a Sales Associate in our Heinemann Duty Free Shop, you will

• proactively approach customers with a welcoming smile, discover their needs, and inspire them to make additional purchases from our assortment of high-quality brands.
• always be responsive to our customer's needs and create an unforgettable shopping experience with your dedicated advice and attentive support.
• ensure the perfect presentation of our assortment through your great attention to detail.
• take responsibility for the accurate and careful handling of checkout processes including payment transactions, handle cash and electronic payments.
• live our Heinemann culture and values, engage with other team members on a personal and professional level, share your knowledge, and strive for the team's success.

What you should bring along

• Practical experience in sales or in a customer-oriented business, and preferably, previous professional experience with retail luxury brands for Confectionery.
• Very good command of English, and ideally, a proficiency in an additional language.
• Genuine passion of engaging with people, a natural service orientation and a talent for creating memorable moments for customers and colleagues.
• Strong team, communication, and sales skills especially the ability to understand the needs of customers with a wide range of cultural backgrounds through active listening and to act on them accordingly.
• A clear focus on achieving your goals and an awareness of your own creative autonomy.
• Openness to work in varied shifts from early morning's to late evening's and as per business needs.