About us
51Talk is a leading international EduTech company known for providing top-quality English language education. We are a dynamic organization with a robust global presence dedicated to making English learning accessible and enjoyable. With a team of over 30,000 dedicated employees and more than 15 branches worldwide, we are committed to delivering exceptional educational experiences.
Qualifications & experience
- Bachelor's degree in Business Administration, Economics, Statistics, Mathematics, or a related field.
- Experience in analysis and sales strategy planning, particularly in the education sector, is a plus.
- Proficient in Excel, PowerPoint, and/or any related data analysis and reporting tools.
- Strong interpersonal skills with the ability to handle cross-functional relationships and collaborate effectively.
- Fresh Graduates with good logical thinking and creative minds are welcome to apply.
- Fluency in Mandarin is essential. Required to liaise with Mandarin speaker stakeholders.
Tasks & responsibilities
- Support the sales team with operational tasks, ensuring smooth execution of sales processes.
- Analyze sales performance data to provide actionable insights for optimizing sales strategies.
- Collaborate with the sales team to design and implement internal and external initiatives that enhance team engagement, improve conversion rates, and support sales targets.
- Develop employee incentive strategies quarterly, monthly, and weekly to boost team motivation and drive productivity.
- Assist the sales team in achieving service-related targets and ensure adherence to standard operating procedures (SOPs).
- Coordinate and execute operational projects assigned by headquarters, ensuring successful implementation and addressing challenges within the team.
- Identify and escalate any operational issues or limitations within the sales process, facilitating prompt resolution.
- Collaborate on promotional strategies aimed at improving customer acquisition and conversion.
