Sales Administrator (Business Development Coordinator)

Job Overview:

The Sales Administrator will play a critical role in the sales team of our Coffee Vending Machine Company. This position requires a highly organized and detail-oriented individual to manage sales-related activities, support the sales team, and ensure smooth operations within the department. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to multitask in a fast-paced environment.

• Key Responsibilities:Sales Support:

Assist the sales team with all aspects of the sales process, including preparing proposals, quotes, and contracts.

• Coordinate and schedule sales meetings, presentations, and product demonstrations.

Maintain and update customer databases and sales records in the CRM system.

• Handle incoming inquiries and route them to the appropriate sales representatives.

• Order Processing:

Process and track orders from receipt to delivery, ensuring timely and accurate fulfillment.

• Collaborate with the production and logistics teams to ensure orders are delivered on time.

Address and resolve any order-related issues or discrepancies.

• Customer Relationship Management:

Serve as a point of contact for customers, providing information, answering questions, and addressing concerns.

• Follow up with customers post-purchase to ensure satisfaction and gather feedback.

Maintain positive relationships with existing customers to foster repeat business.

• Administrative Duties:

Prepare and distribute sales reports, forecasts, and performance metrics to the sales team and management.

• Assist in the preparation of sales presentations and marketing materials.

Manage sales documentation and ensure all records are accurately maintained.

• Sales Strategy Support:

Assist in market research and competitor analysis to support sales strategies.

• Help identify new sales opportunities and potential clients.

Contribute to the development and implementation of sales plans and initiatives.

• Qualifications:

Education: Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Experience: Fresh GradSkills:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Experience with CRM software (e.g., Salesforce, HubSpot).

• Excellent organizational and time management skills.

Strong written and verbal communication skills.

• Ability to work independently and as part of a team.

Attention to detail and accuracy in work.

Job Types: Full-time, Permanent

Pay: RM2,

• 00 - RM3,000.00 per month
  
  Benefits:
• Health insurance

Maternity leave

• Opportunities for promotion

Parental leave

• Professional development

Vision insurance
Schedule:

• Afternoon shift

Day shift

• Early shift

Night shift
Supplemental Pay:

• Performance bonus

Expected Start Date: 08/20/2024