Job Summary:The Sales Support Assistant will play a crucial role in supporting the sales team by managing administrative tasks, assisting with customer inquiries, and ensuring a smooth sales process. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
Administrative Support:- Prepare and process sales orders, invoices.
Maintain and update customer records in the CRM system.- Assist with the preparation of sales presentations and proposals.
Customer Support:- Respond to customer inquiries and provide information about products and services.
Handle and resolve customer complaints in a professional manner.- Coordinate with other departments to ensure timely delivery of products and services.
Sales Coordination:- Support the sales team with scheduling meetings and managing calendars.
Track and report on sales metrics and KPIs.- Assist with the organization of sales events, trade shows, and conferences.
Data Management:- Maintain accurate sales and customer records.
Generate sales reports and analytics to support decision-making.- Ensure data integrity and confidentiality.
Bachelors degree in business administration, Marketing, or a related field.- Proven experience in a sales support or administrative role.
Proficiency in MS Office (Excel, Word, PowerPoint) and CRM software.
- Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.- Customer-focused mindset with a high level of professionalism.
Ability to work independently and as part of a team.
Job Type: Full-time
Pay: RM2,
- 00 - RM3,000.00 per month
Schedule:
* Monday to Friday
