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GLOBAL OUTSOURCING GROUP

Rm4500 | Customer Service Executive - Cantonese Speaker @ Georgetown | Training Provided

GLOBAL OUTSOURCING GROUP
Early Applicant
  • 3 days ago
  • Be among the first 50 applicants
Exp: 0-2 Years
Penang, Malaysia
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Job Description

Job Responsibility

  • Answer customer inquiries over the phone, chat, and/or email
  • Log customer interactions in our system for proper documentation
  • Follow-up with customers as appropriate
  • Review customers account to identify and offer products that will benefit the customers
  • Participate in team meetings and strategize on team performance improvement
  • Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement

Job Requirements

  • Bachelors degree or Diploma in any discipline
  • Fresh graduates are welcomed to apply
  • Language Requirement: English, Mandarin and Cantonese (write, read, and speak)
  • Willing to relocate to Penang
  • Willing to work in rotational shift, public holiday and weekend

Job Benefits

  • Medical Claim
  • Training Provided
  • EPF & Socso
  • Annual Leave

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

customer service
Mandarin
Documentation
english
coaching
Cantonese

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Date Posted: 21/11/2024

Job ID: 101090383

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GLOBAL OUTSOURCING GROUP
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