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FinCrime Ops Agent_
Basic Salary: Basic: RM 4300+ Night Allowance up to RM500 + monthly KPI
Location: Sunway Visio
Working Hours: 24x7 Rotational Shift (9 hours per shift)
Job Requirements:
- Minimum Diploma/Degree holder (Fresh grads)
Minimum 1 year experience of AML/KYC for SPM holder- Immediate starters are preferred
Must be able to speak fluent English
- Must possess your own transportation
Computer literate (proficient in using Microsoft Office softwares)
As a FinCrime Ops Agent you will be responsible for ensuring we conducts business in compliance with AML and KYC & CDD rules and regulations. Activities will include those which support the excellent delivery of service to our customers to support the front line service journey including; monitoring and analyzing customer transactions.
The key tasks and responsibilities of the FinCrime Ops Agent role will include some or all of the following:
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Transaction Monitoring_
Monitoring and analysis of servicing requests and transactions made by our customers
Rapidly assess alerts via a preliminary review to filter alerts that can readily be negated (i.e. obviously show no signs of anomalous behaviour)
Validate the usefulness of the alert and utilise internal system data sources to establish whether the anomalous behaviour can be accounted for. If it can, the alert will be closed, if not the alert will go through a detailed investigation utilising all internal and external sources available
Conduct detailed investigations that take a holistic view of the customer by following the listed process, but not limited by them
Assess all accounts and relationships relating to the customer and detailed information including names and accounts provided by multiple sources to determine whether there is evidence of money laundering activity based on AML policies and procedures
Evaluate transactions and customer relationships based on established protocol identifying issues and escalating for further investigation
Communicate discoveries and issues with internal AML colleagues and external customers to support successful discovery of money laundering activities
Provide the support to business on any local regulatory reporting requirement related to AML activities for the supporting entities
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KYC & Onboarding_
Review KYC profiles for new and existing to bank customers as a result of system triggers
Adhere to the review schedule and ensure all KYC profiles are correctly signed off
Manage, gather and analyze KYC information independently with high quality of processing
Verify customer identity and related documentary proof
Contact/ follow up the relevant parties on outstanding KYC issues/ documentation
Conduct research using approved internal and external sources and gather and analyze documentation, ensuring these are properly filed and recorded in accordance with business policies and regulatory requirements
Undertake due diligence reviews to assess risk whilst identifying cases where additional checks are required, this may include referring cases for escalation to compliance or other teams for review or action in line with prevailing policies
Provide the support to business on any local regulatory reporting requirement related to Fraudster or customer out of MP risk appetite for the supporting entities
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Overall_
Provide support in the continual evaluation of processes and procedures to support improved efficiency and effectiveness of operations and customer experience
Responsible for achieving individual key performance indicators.
Ensure all activities, transactions and sales adhere to prevailing business policies and regulatory standards.
Job Type: Full-time
Pay: RM4,
- 00 per month
Benefits: - Maternity leave
Opportunities for promotionSchedule: Weekend jobs
Application Question(s):
- Are you able to work on a rotational shift basis
Are you able to work on the weekends and public holidays
Experience: KYC: 1 year (Required)
