Retail Operation Assistant / Executive (Klang )

Working Hours:

• 7am-
• 30pm include 2 hours break

Working Days: 6 working days per week

• Job Description:

Operation

• Monitors and guides all branch operations to ensure compliance with company SOPs and requirements.

Monitor the compliance of operational processes with the prescribed SOP and recommend workarounds/revisions to address potential shortcomings/lapses

• Responsible for the day-to-day retail operations efficiency

Responsible for the effectiveness of the retail staff in terms of product knowledge, selling skills, customer service, SOP, and wellbeing

• Responsible for sales achievement and inventory control to ensure adequate stock supply at all branches.

Ensure effective inventory management and accurate record keeping, including accurate demand forecasting, inventory optimization, timely replenishment, and minimizing stock discrepancies

• Propose the visual merchandise display at all branches / NEW branches in line with the prescribed layout/ planogram and oversee the implementation process

Coaches and supports new outlet management, ensuring that it is adequately resourced and set up for success

• Monitor and analyze performance metrics-identify areas for improvement and implement strategies to enhance operational efficiency and reduce costs

Setting regional goals such as sales estimates and revenue projections

• Monitoring each store's P&L reports

Any other ad hoc tasks that are instructed by your PIC relating to your responsibilities

• People

Ensures that all branches within the area are adequately staffed at all levels

• Creates positive people culture and working environment within all outlets in areas where people are motivated

Monitors staff retention and turnover, initiates a plan to retain the potential staff

• To assist in recruitment and training new employees

Educating employees, assuring quality uniformity across the region, and boosting sales and profitability in their area.

• Engaging with each branch manager/ supervisor to drive all branch KPI's

Train, mentor, and coach store managers & assist with their career growth.

• Controlling labour cost

Assist the branch manager / Supervisor in handling employee complaints.

• Requirement

Candidate must possess at least Diploma/Degree in Marketing / Business Development and operations management or any relevant field.

• At least 1 year(s) working experience in the related field is required for this post

Proficient in Microsoft Office such as Excel, Words & Power Point

Required language(s): Bahasa Malaysia, English, Mandarin (fluent in writing and speaking)_Fluency in Mandarin (Non-Chinese individuals with proficiency in Mandarin will also be considered)_

Possess own transport to carry out general affair outside job as when directed Positive attitude and willingness to learn

• Benefits

EPF, SOCSO, EIS

• Annual Leave , Medical Leave, Medical Claim

Annual Increment

• Yearly Performance Bonus

Batter Career advancement & promotion

• Working Location:

_Mr Tomato Fresh Market Sdn Bhd_
No 5, Lot No 61636, Jalan Rantau Panjang 3/KU4, Rantau Panjang, 42100 Klang.
G01, Jalan Palma Raja 01, Bandar Botanic, Klang 41200, Selangor

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,800.00 - RM4,000.00 per month

Benefits:

• Additional leave

Free parking

• Maternity leave

Opportunities for promotion

• Professional development

Schedule:

• Fixed shift

Supplemental Pay:

• Performance bonus

Application Question(s):

• Please provide a contactable WhatsApp number / Sila berikan nombor WhatsApp yang boleh dihubungi

What is your expected salary

Experience:

• Retail Operation: 1 year (Required)

Language:

• Mandarin (Required)

License/Certification:

• Driving lesen (Required)

Willingness to travel:

* 25% (Required)