Retail Department Leader

Professional development & Unlimited growth opportunities.

• Young, Cheerful, & Energetic working culture

Job title will be subject to your working experiences.

• Job Description

• Department Leader's Job responsibilities:

• Sales Management:

Follow up the sales turnover indicators set by the store manager,

• Manage staff duty rooster and performance tracking.

Analyze sales data and plan a strategic improvement plan and pay attention to market trends of competitive products.

• Operation Management

Supervise outlet staff to execute front store and storeroom management according to standards.

• Report to store manager if there is emergencies case happen at stores and handle the incidence flexibly to ensure safe operations of the store.

• Product Management

Responsible for daily inventory management and product expiry date management

• Manage product loss according to company standards.

Analyse product category performance to plan improvement plan and increase sales performance.

• Merchandising /Product Display Management

Familiar with the display standards of the products, provide guidance and familiar to merchandising and display system.

• Follow VCM diagram to inspect and enhance store display.

• Training Management

Responsible for conducting service training for the outlet staff

• Manage customer service feedback and provide service guidance to the staffs.

Ensure standardized process of the store operations.

• Financial Management

Manage daily cash safety, conduct internal self-examination in the store.

• Ensure store financial compliance.

• Employee Management

Assist in recruitment of outlet staffs.

• Onboarding new outlet staffs

Provide training to new outlet staffs.

• Manage team members well.

• Department Assistant s Job responsibilities:

• Sales Management:

Understand sales targets, share information and lead store assistant to achieve monthly sales targets.

• Store Management

Handle daily process of opening and closing stores

• Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information

• Product Management

Manage product inventories in & out from warehouse, stock inventory management, check product expiry/validity date, handle product defects and handle trial/sample packs.

• Service Management

Ensure store customer services satisfaction, cashiering/check-out counter service.

• Handle customer complaint

• Merchandising /Product Display Management

Familiar with merchandising display standards and perform display adjustment

• Operation Management

Anti-theft strategy

• Ensure daily cash and small notes.

Ensure accuracy of invoices/receipt & cashiering

• Requirements

Degree and above are preferred/ 2-3 years and above of experiences in retail store management are preferred.

• Familiar with the operations of the retail store, merchandising, manpower management and store management.

Familiar with office software and strong in analytic skill

• Good in communication and coordination, have team spirit and strong in execution ability.

Flexible to follow companys outlet and regional deployment.

• Recognize companys corporate culture and values.

Proficient in English/Mandarin communication will be added advantage

Able to start work on September

Job Type: Full-time

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

• Opportunities for promotion

Schedule:

• Day shift

Application Question(s):

• How long is your notice period

How much is your expected salary
* If you are shortlisted, when is your start date