Job Purpose: Responsible for achieving company sales and profitability objectives by leading indirect and direct sales channels. The Retail Channel Manager wins, maintains, and expands relationships with sales channels to deliver performance goals while representing the entire range of company products and services.
Commit to achieve Company sales objectives and growth targets set by Sales Manager through effective management, coaching and leadership of the team members.
- Monitors Retail Sales team activities - Collects & reviews sales visit reports of the sales merchandisers; Regularly conducts meetings and business reviews to assess individual account merchandiser needs & performance in line with Company financial goals and sales objectives.
Pricing policy - Monitors pricing policies in order to guarantee sales development & margin target objectives; Approves special price requests to optimize profitability target upon obtaining approval from Sales Manager.- Supervise marketing activities, event Organization, promotional activities & product launch. - Gathers market information and competitors activities. Shares relevant information with management and team members to enable improved field engagement and decision making; Supervises company events in cooperation with suppliers in order to optimize their effect on sales as well as supplier/ customer satisfaction; Prepares & follows up products launches in order to guarantee quick market penetration
Guarantees satisfying service level: - Collects & if needed manages key customer complains, analyzes issues & propose corrective actions. Is proactive in helping finding solutions to fix identified issues, involves other departments &/or suppliers when necessary; Regularly check delivery service level & take necessary actions to identify and fix any issue ; Pays a particular attention to key accounts.
- Team Management, Assessment & Appraisal: - Sets targets and reviews performance; Regularly analyze sales to have a good overview of sales development, evaluate sales merchandisers brands and customers sales achievements. Rewards good achievement; Analyses accounts and their potential and assigns them among team members to leverage their strengths and achieve the expected sales amount; Recommends and implements personnel movement such as promotions, transfers, disciplinary actions, suspensions and/or dismissals of any member of the sales force.
Recruits and coach his/her Sales Merchandisers: - Participate actively in the selection and recruitment of new merchandisers; Based on assessments, plans and conducts required sales training programs for sales force to develop skills, knowledge, cultivate competence and professionalism among the sales team; Regularly accompanies sales merchandisers to client meetings in order to assess, coach and develop their skills and performance.- Stock checking and forecasting: - Regularly check stock availability and takes corrective actions to anticipates overstock or shortage situations; Prepares forecast with his team to insure proper stocks in order to avoid overstock or out of stock situations.
Participates in purchasing process, negotiation and product selection: - Plays an active role in market assessment and new product selection based on identified market needs and opportunities; Regularly negotiate with supplier in order to get the best offers and maximize both Company margin and price competitiveness in the market.
- Supports debts collection: - Backs up the debt collection process in order to avoid delay or defaults of payments, personally attend or request his executive to join debtor meetings when necessary.
Minimum Bachelor degree in or equivalent in commercial management, or Food & Beverage and catering disciplines.
- Trade Certificate / Licenses (If any)
Minimum 3 years of experience in leading sales team (Depending on previous position level).
Excellent English language skills spoken and written- Possess broad knowledge in foodservice industry. Is passionate & enjoys working in fine food environment
Able to adapt in fast-paced and demanding environment, is flexible with working hours
- Commands good oral and written communication skills (including English): able to organize ideas and formulate oral / written messages appropriate to listeners and situations
Possess strong leadership skills of teams and individuals- Advanced Sales and Key Account management ability
Strong Negotiation & persuasion skills
- Ability to work through others
Analytical, team organization & planning skills- PC Literacy Skills Microsoft Office with strong Excel knowledge. Knowledge of SAP Business One system would be an advantage
Basic salary + monthly fixed allowance Medical insurance
- Employee purchase program
Job Types: Full-time, Permanent
Pay: RM8,
- 00 - RM9,000.00 per month
Schedule: - Monday to Friday
Application Question(s):
- Do you have trade certificate / licenses
Education:
Experience:
- leading Sales team (F&B or Catering): 3 years (Required)
Language:
- Mandarin or Cantonese (Required)
* good command of English (written & verbal) (Required)
