PURPOSE OF THIS POSITION You are responsible for taking care of various functions performed in the organization.
You will manages, train and increases the efficiency of the systems of support such as the human resource working for the organization, Operation department, etc.
Maintain high quality products by ensuring compliance with all operations procedures.
Ensure that all branches under your supervision are able to achieve SGSB objectives as per planned by reviewing & Monitoring Labor planning, scheduling and utilization.
Enforce & support all training & development plans for all staff under your supervision as per companys policy.
You also will make sure that the people appointed for the job of operations are well qualified for the job and should be enthusiastic and not lethargic.
Monitor Labor by analyzing store reports, labor scheduling, Labor productivity.
Ensure understanding of security procedures in all store under your supervision.
Investigate any labor problems in your area refers the hot issues to chain management for legal actions.
Could be assigned for extra assignments.
Improve the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning.
Ensure that all reporting & control procedures in the operations, customer service, quality of production, Hygiene & Cleanliness standards, Maintenance & general administration are completed & in place according to companys policy & chain operation manual.
Maintain high quality products by ensuring compliance with all operations procedures.
Ensure that all outlets under your supervision are able to achieve QSC objectives as per planned by reviewing & Monitoring Labor Planning, scheduling and utilization.
Enforce & support all training & development plan for all staff under his supervision as per companys policy.
Monitor Labor by analyzing store reports, labor scheduling, Labor productivity.
Ensure understanding of security procedures in all store under their supervision.
Investigate any labor problem in your area refers the hot issues to chain management for legal actions.
To manage the daily restaurant operations in order to achieve the company quality, policy and objectives.
Plan, set the sales budget and target.
To ensure the quality, services and cleanliness of outlet under his supervision.
Control and manage the profit.
Motivate and supervise the operations team.
Handling complaints from customers.
High frequency store visit schedule to ensure consistent, high quality execution of the food service offer.
Assisting to identify and solve operational problems in the new food offer program to develop food program for smooth scaled roll out.
Job Type: Full-time
Pay: RM4,
- 00 - RM4,500.00 per month
Benefits: - Health insurance
Maternity leave
Opportunities for promotion Professional development
Schedule:
* Rotational shift
