Job summary
Entity:
Finance
Job Family Group:
HR Group
Job Description:
GBS People and Culture Services and Solutions (P&C S+S) is an internal global HR shared services organisation, responsible for delivering centralised and standardised People and Culture Services and Solutions for bp from a number of geographical delivery centres as appropriate for bps footprint. People and Culture Services and Solutions are the first point of contact for People and Culture related matters; the team are policy and process experts, dedicated to delivering the best customer experience. The GBS People and Culture Services and Solutions Reporting and Data team provides People and Culture operational reporting and data, MI, analytics and insights to senior leadership and key stakeholders across the business.
The purpose of the reporting and data SME role is to provide bp people data through data provisioning and reporting to support business, operational and service management for bp business, internal People and Culture Services and Solution and cross Delivery Centres; incorporating data from multiple People and Culture sources. The SME will provide deep technical and process domain expertise to support decision making in these areas through the provision of reports and information to the business.
Key Accountabilities:
Provide deep technical expertise in reporting and data solutions. Develops and maintains domain expertise in all data areas (Core People Services, Offer & Onboarding, People Care, Learning Services)
Provide technical support and coaching to reporting and data team/community as and when required. Act as a first point of contact for unresolved issues / escalations, resolution tracking until closure, exception handling and audits for the reporting process.
Analysis and fulfilment of People & Culture (P&C) reporting requests from our case management channel or from s+s solutions team in the form of change requests. This includes supporting the team with and undertaking any complex operational reports and trend and analysis dashboards sourcing data from any of / multiple HR systems or Data Lake used by the organisation.
Accountable for driving the use of self-service reports and dashboards
Accountable for the set up and management of all standard / scheduled reports defined in the reporting catalogues
Continuous improvement of the reporting and data services working with solution owner to build P&C and business capability on self-service reporting as well as streamline existing reports and datasources
Work closely with other P&C Services and Solutions team members to ensure that overall operational objectives are met, ideas shared and lessons learnt
Develop and maintain sound working relationships with key stakeholders, customers, external service providers and liaise with business partners to understand requirement and tailor solutions to provide critical insights for making informed business decisions.
Undertake other work in support of the service area as required, actively participate in projects
Essential Education & Experience:
A university degree or professional qualification
Minimum of 5 years reporting and/or data related experience preferably in HR
Technical Capability
Workday core reporting and analytics: Proficiency in creating and managing complex Workday reporting and analytics request, including the use of calculated fields to derive meaningful insights from raw data and being able to design Workday reports and discovery boards that meet specific business needs.
Prism analytics: Experience with Workday Prism Analytics, which enables the integration of external data sources with Workday data to create comprehensive reports and dashboards.
Microsoft Power BI: Expertise in using Power BI to create interactive and visually appealing reports and dashboards. This includes the ability to connect to various data sources, transform data, and build complex visualizations that deliver actionable insights.
Azure Datahub platform knowledge: Good understanding of Azure datahub platform knowing to be able to use the datahub for reporting purposes.
Numeracy & analytical thinking able to quickly and effectively analyse system generated data to deliver insights (talent, reward, performance) and assimilate data and information from a range of sources to advise business insights.
Business Capability
Customer focus Puts the customer and business strategy at the heart of decision making. Ability to guide leaders through choices to best suit business requirements
Solution focus seeks to identify solutions which will contribute to client and/or enhance relationships and ways of working.
Drives value-adding solutions and a track record of improving/adding value
Externally orientated actively working on developing external connections, aware of best practice and actively learns from others. Ability to analyse leading practice, market trends and benchmarking
Relationship management Ability to build and maintain relationships with customers. Developing partnering, basic consultancy skills and a coach approach to build trust. Is building and applying skills in active listening, influencing and communication.
Leadership & EQ Capability
Group mind set - remembers to look beyond own team to consider the bigger picture and/or perspective of others. Successfully balances the needs of the client with local needs.
Is continually enhancing self-awareness and actively seeks input from others on impact and effectiveness
Applies judgment and common sense- able to use insight and good judgement to inform actions taken and respond to situations as they arise. Strong questioning skills to clarify ambiguous requirements
Acts with integrity; demonstrates the BP Who We Are values.
Cultural fluency - actively seeks to understand cultural differences and sensitivities
Desirable Criteria:
HR Administration experience and associated systems
Workday core reporting and analytics experience Workday reports, discovery boards
Prism analytics
Microsoft Power Bi dashboard and data transformation development
Experience using Salesforce CRM system or equivalent
Foundational knowledge of HR processes in Workforce, Payroll, Talent, Learning and Resourcing
Proficient in using Office 365 tools for productivity and automation particularly Excel for data analysis.
A continuous improvement approach; seeking simple, best fit solutions to challenges
Why join us
At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees lives that are meaningful, so we offer benefits to enable your work to fit with your life! These benefits can include flexible working options, paid parental leave policy among others!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Travel Requirement
No travel is expected with this role
Relocation Assistance:
This role is not eligible for relocation
Remote Type:
This position is a hybrid of office/remote working
Skills:
Agility core practices, Agility core practices, Analytical Thinking, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations, Extract, transform and load, Global Perspective, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Microsoft Power Business Intelligence (BI), Organizational knowledge, Performance and planning, Project and programme management, Stakeholder Engagement + 5 more
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
