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Job Details
Position Summary
Provide the fastest on-time door-to-door service, coordinating collections & deliveries, processing shipments for exports and imports. Pro-actively clear shipments with Customs and other government agencies where possible. Liaise with airlines, international agents, and other overseas offices in our network ensuring our shipments are handled appropriately. Rectify operational issues minimizing delays to agreed delivery times. Handle time critical shipments, dangerous goods, temperature sensitive products using special packaging (including refrigerants and temperature monitors).
Responsibilities
Imports
- Utilization of in-house Transport Monitoring System and reports applicable to inbound shipments according to SOP 600 and operations email
- Review and provide ok to send to origin offices
- Provide origin offices with sending instructions when necessary
- Verify job details against the shipping document to ensure accuracy for the shipment details e.g. Drive away, service code, flight details etc
- Contact consignee to obtain relevant import licenses and confirm payment method for duty & taxes when required
- Co-ordinate with Agents for clearance applicable with government agencies in a timely manner to ensure the fastest possible deliver time
- Ensure shipments are stored at the correct temperature condition on arrival until delivery
- Follow special instructions for each shipment
- Prepare delivery manifest for the Couriers
- Plan & engage 3rd party transporter when required
- Send daily inbound advice and POD confirmation to key customers as required
- Perform shipment check and replenishment of refrigerants for inbound shipments
- Provide or email import Customs documents requested by Clients
Exports
- Utilization of in-house Transport Monitoring System and reports applicable to outbound shipments according to SOP 600 and operations email
- Arrange flight bookings with carriers and 3rd party provider
- Prepare packaging and/or refrigerants for each shipment
- Mark and label shipments in accordance with local regulations and the IATA DGR
- Check and tally MAWB, Airline labels against shipment details and packaging for export
- Follow destination office sending instructions
- Enter all applicable extra charges for each job
- Update and manifest jobs, including attaching documents to Opti view
- Obtain necessary endorsements / clearance with applicable government agencies when appropriate
- Confirm uplift (postflight) for all outbound shipments including agent locations & airline transfers
- Perform station transfer for shipments transiting Kuala Lumpur
- Check and replenish refrigerants when necessary for all outbound shipments including shipments transiting Kuala Lumpur
Skills And Knowledge
- Driving License, preferably with Good Driving License (GDL)
- Minimum level with a pass in English, and or above Diploma or equivalent
- Experience in Import and Export Documentations
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: World Courier (Malaysia) Sdn Bhd
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [Confidential Information]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
