Renewal Telesales
Location Shah Alam, Selangor
Date posted May 08, 2024
Job ID 16123
Our Opening and Your Responsibilities
We are looking for an enthusiastic Telesales to contribute in generating sales for our company. Candidate will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective Telesales must be an excellent communicator and have superior people skills. They must be comfortable presenting services over the phone/online meeting as well as dealing with complaints and doubts.
Responsibilities
Contact existing customers to upsell / renew service contract
Answer questions about service offering of the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the companys reputation
Go the extra mile to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
What You Need to Succeed
Requirements
Proven experience as telesales or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. SAP)
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
Preferably candidate with 1 or 2 years technical sales experience dealing with manufacturing industry customer base.
Our Offer to You
- 5 months contractual bonus
Global exposure
Career development
Medical and dental benefits
About Mettler Toledo
METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
