JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Accountabilities
Project / Program Operations
- Assist the Client in the capital project strategy.
- Lead and provide oversight to all of the regional projects and provide expert guidance and advice on all matters relating to project delivery.
- On board project managers and ensure they deliver projects to specification, on time and in budget.
- Ensure a robust scope, budget and program of projects is in place.
- Responsibility to ensure that the PM's report accurately on the status of the project and project finances.
- Ensure that changes to scope or budget are reported on and managed accordingly
- Ensure that project/program risks are reported on and managed accordingly
- Drive cost assurance and value engineering.
Growth of Account
- Meet assigned financial targets covering account sales and key pursuits. Services include Account Management, Project & Program Management and Portfolio Design.
- Demonstrate Strategic Partnering:
- Understand the long and short-term goals of client and identify opportunities and resources to maximize performance and outcomes in alignment with the client's goals
- Own and participate with representatives from Client and JLL in the development of the annual business plan covering whole company objectives.
- Develop in conjunction with Client and JLL strategic financial plans including initiatives for cost savings over the contract period (RFFT) and ensure client sign-off / acceptance on the same
- Identify and examine threats and opportunities with the Client and develop understanding of client relationship with our competitors
- Monitor and review account profitability with Business Line heads periodically
- Keep key Business Heads and the client Team Leader aware of business opportunities with the Client and exercise judgment which will have organizational wide impacts.
- Create awareness of JLL's full range of services to the client as value creation opportunities
- Understand and develop client's pipeline, complete plans that develop relationships and have defined financial success measures agreed with the Accounts Operations Director.
Provide superior client service
- Create awareness of JLL's full range of services to the client as value creating opportunities
- Own risk identification, management and reporting at an account regional level
- With the Client: define, agree, and report on key performance indicators. Understand, document and disseminate client specific processes to teams.
- Driveconsistency in project delivery by JLL across allocated projects (including standards, process, communications, reporting, stakeholder engagement etc.)
- Demonstrate knowledge transfer from lessons learnt amongst the core and site team members to improve service delivery.
- Local recruitment and maintain a virtual bench
Required Qualifications, Attributes & Experience
- A degree in Project Management, Real Estate or related field or work experience of minimum fifteen(15) years, which must be related to all aspects of Construction / Project and Program Management / Real Estate.
- Fluent in spoken and written English.
- Excellent communication skills, and experience in remote management
- Prior experience in Program Management (international experience in capital works and/or programs with multiple projects) preferred.
Location:
On-site -Kuala Lumpur, Malaysia
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For additional details please see our career site pages for each country.
