Job Responsibilities:
To work closely with team members in order to achieve team targets.
Able to work independently and able to manage time schedule.
Responsible for minimizing defaults and bad debts of ongoing loans.
Manage and achieve daily productivity standards in terms of attempts, contacts, and the amount collected.
Manage and maintain customer's accounts to ensure the accounts are current and well conducted.
Contact customers to remind customers of the payment schedule and obtain relevant payments.
Follow up on overdue accounts by utilizing phone collection techniques, dunning letters, and legal counsel.
Ensure that collection actions taken are within corporate guidelines, and collection policies.
Exercises judgment within defined practices and policies to determined appropriate action.
Assist in developing, planning, and implementing strategies to recover principle from borrowers whose non-performing loans have been charged off.
Performs others duties as assigned.
Job Details
JOB INFO & REQUIREMENT
Contract Type
Full-time
Job Type
Non-Executive
Experience Level
< 1 year, 1-3 years
Job Categories
Customer Svc/Call Centre
Minimum Education Required
NO MINIMUM EDUCATION REQUIRE
Language Required
English, Bahasa Malaysia, Others
Nationality Preferred
Malaysians Only
Gender Preferred
All Genders
Own Transport
None
SALARY & OTHER BENEFITS
Salary
RM 1,700 to RM 3,000 per month
Salary
RM 1,700 to RM 3,000
(per month)
Location
Kuala Lumpur - Sentul
Contact Type
Full-time
Job Type
Non-Executive
Category
Customer Svc/Call Centre
Employer Info
Company Name
J.G DIRECT M SDN BHD
Company Description
COLLECTION AGENCY
Size
11-20 employees
Company No.
199401030351
Company
J.G DIRECT
Joined since: Dec 2022
