Receptionist

URGENT HIRING

• Duties & Responsibilities:

To interact with patients, parents, and medical professionals. Provide information in response to enquiries, appointment, activities planned by the centre, concerns and requests about service.

• This position entrails several aspects of tasks; customer service, guarantee letters, cleanliness , responsibilities, billing and cashier.

To ensure all therapist appointment slot is fully occupied/filled.

• To inform doctors/therapists for appointment cancellation.

Make future reservation/ appointment for regular customers on a monthly basis.

• Requirement:

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field.

• At least 1 year of working experience in the related field is required for this position.

Fresh graduate encourages to apply - Training will be provided.

• Excellent written and communication skills in Bahasa and English to liaise with customers. Other language is an advantage (Mandarin)

Good customer handling skills and complaint/difficult customer handling experience.

• Excellent communication and ability to multi-task, prioritize, and mange time effectively.

Pleasant personality, proactive, good stress tolerance and ability to multi-task.

• Knowledge of Plato systems is an advantage.

Located in Johor Bharu branch.

Job Type: Full-time

Benefits:

• Cell phone reimbursement

Dental insurance

• Flexible schedule

Gym membership

• Health insurance

Maternity leave

• Opportunities for promotion

Professional development

• Vision insurance

Schedule:

• Day shift

Application Question(s):

• How long your notice period

What is your expected salary

Experience:

• Customer service: 1 year (Preferred)

Language:

English (Preferred)