RECEPTIONIST

Veterinary Receptionist Job Description

• Do you have a passion for animals and providing exceptional customer service

We are searching for a compassionate, hardworking, and detail-oriented individual to join our veterinary team! If you thrive in a fast-paced environment and enjoy working collaboratively, we encourage you to apply!

• Responsibilities:

Assist veterinarians: Help prepare for appointments and assist during procedures.

Medication preparation: Prepare medications according to veterinarians instructions.Clinic upkeep: Ensure the clinic is clean and hygienic throughout the day.

• Client care: Greet clients warmly and professionally, answer questions, and manage client expectations.

Emergency response: Inform veterinarians immediately about urgent cases.

Communication hub: Answer phone calls and messages, manage client inquiries via WhatsApp, and schedule appointments using the Kreloses system.Client education: Instruct pet owners on administering medications to their animals.

• Clinic flow management: Coordinate clinic activities for smooth operation and staff breaks.

Pet updates: Provide updates to pet owners on the status of hospitalized or boarding animals.

Teamwork: Collaborate effectively with veterinarians, technicians, and other staff members.Additional duties: Perform other tasks as assigned by the veterinarian or clinic manager.

• Skills Required:

Excellent communication and interpersonal skills in English and Malay (written and verbal)

• Strong ability to multitask and prioritize tasks efficiently

Compassion, emotional intelligence, and a positive attitude

• Ability to follow instructions meticulously and maintain a high level of accuracy

Meticulous attention to detail and a commitment to cleanliness

• Excellent teamwork skills and ability to collaborate effectively in a fast-paced environment

Professional appearance and demeanor

• Requirements:

SPM

• No animal or dust allergies

No fear of animals

• Benefits:

Competitive salary (RM1,600 - RM2,000 per month)

• Comprehensive benefits package including additional leave, free snacks, professional development opportunities, and more (details provided in the job advertisement)

Rewarding work environment where you can make a positive impact on animals lives

• Gain valuable experience in the veterinary field

Additional benefits:

• Attendance bonus

Overtime pay

• Performance bonus

Yearly bonus

• Expected Start Date: May 2nd, 2024

• Are you ready to make a difference Apply today!

Job Type: Full-time

Pay: RM1,

• 00 - RM1,800.00 per month
  
  Benefits:
• Additional leave

Free parking

• Health insurance

Maternity leave

• Meal provided

Opportunities for promotion

• Parental leave

Supplemental Pay:

• Attendance bonus

Overtime pay

• Performance bonus

Yearly bonus

Language:

English (Required)