Position: Quality Assurance Analyst- Location: Kelana Jaya, Malaysia.
- Language: Mandarin (Malaysian)
- Specialization: At least 1 year QA with Logistics Experience
- Target Onboarding Date: 15th June 2024
Bachelors degree or equivalent diploma in any discipline- Candidate must be able to work on rotational shift.
Minimum 1 years experience as QA in a call center
- Must be proficient in English & Mandarin in terms of written, reading and speaking
Able to start work immediately is preferred.
Conduct root cause and other data analysis
- Conduct QA evaluations per client requirements and provide QA progress reports to team lead
Act as escalation point of contact for process questions, issues and resolution- Act as Subject Matter Expert (SME) for QA evaluations
Participate as project team member in problem prevention and continuous improvement projects
Job Types: Full-time, Permanent
Pay: RM5,
- 00 per month
Supplemental pay types: - Yearly bonus
Application Question(s):
- Can read, write and speak traditional Mandarin
* How many years of QA experience do you have in a call setting
- Are you okay with the salary budget of RM5,500
Education:
- Diploma/Advanced Diploma (Required)
Experience:
Application Deadline: 06/15/2024
