PTPTN Admin

Job Purpose:

To support the administration and management of PTPTN loans, ensuring that all processes are carried out efficiently, accurately, and in compliance with PTPTN policies and regulations.

• Key Responsibilities:

Loan Application Processing:

• Assist students with the PTPTN loan application process.

Verify and process loan applications, ensuring all required documents are submitted.

• Maintain records of applications and follow up on any missing information.

Account Management:

• Update and maintain accurate student loan accounts.

Handle inquiries from students regarding their loan status, repayments, and balances.

• Assist in the disbursement of loans and ensure timely payments to students accounts.

Customer Service:

• Provide guidance and support to students and parents regarding PTPTN loan policies, repayment plans, and other related inquiries.

Resolve any issues or concerns related to PTPTN loans in a timely manner.

Data Entry and Reporting: Enter and update loan information in the PTPTN system.

• Prepare and submit regular reports on loan disbursements, repayments, and outstanding balances to relevant authorities.

Compliance and Record Keeping:

• Ensure all processes are in compliance with PTPTN regulations and guidelines.

Maintain accurate and up-to-date records of all loan-related transactions and communications.

• Collaboration:

Work closely with other departments, such as finance and student services, to ensure smooth processing of PTPTN loans.

• Liaise with PTPTN headquarters or regional offices for updates on policies, procedures, and regulations.

Other Duties:

• Assist in organizing PTPTN-related events, such as information sessions or workshops.

Perform any other administrative duties as assigned by the supervisor.

• Qualifications:

Education: Diploma or Bachelors degree in Account, Finance, or related fields only.

Experience: Previous experience in administrative roles, particularly within an educational institution or financial services, is preferred.
Job Type: Full-time

Pay: RM1,

• 00 - RM2,000.00 per month
  
  Benefits:
• Opportunities for promotion

Professional development

Schedule:

* Monday to Friday