About the Company
Hello! Welcome to Plaza Premium Group, we're people passionate about Making Travel Better. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.
Our promise to you:
- We will respect and value your background and perspectives
- We will work together with integrity
- We will share our incredible pride for job, company and industry
What we ask of you:
- Bring passion to all that you do
- Listen, move fast and think innovatively
- Speak up, have ideas and share them
- Believe in customer service, and treating every person with kindness
As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.
In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.
With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.
Join our family today.
Together, we'll make travel better.
What you'll be doing:
The corporate solutions team is responsible of PPG Group's Global ERP, HRMS, Finance, Procurement, etc related solutions and projects. This role as part of the Corporate Solutions team is tasked at the overall management and execution of all project management responsibilities and activities to ensure the successful implementation of all projects under the corporate solutions portfolio. The role is also responsible of post implementation management and support to ensure seamless operations of the solutions under the corporate solutions purview to support PPG Groups operations and business objectives.
Some of the responsibilities are:
- Manage Corporate Solutions project portfolio. This includes all project management activities and task such as project planning, scheduling, execution, budget control, vendor management, risk mitigation, etc.
- Required to extensively participate and manage in the entire project implementation lifecycle which includes but not limited to activities such as RFP tendering, requirements gathering, solution blueprint, documentations, enhancements, solution validation, training, user acceptance test, data migration and go-live.
- Responsible to manage and support post live activities under Corporate Solutions portfolio which includes but not limited user support, inter application integrations, new requirements request, etc
- Required to learn and operate solutions under the Corporate Solutions portfolio.
- Responsible to lead and drive change management activities.
- Develop, deliver, and present project related reporting such as progress reports, proposals, requirements documentation, etc.
- Required to understand of user requirements, pain points, wants, business requirements and organizational mandates and direction.
- Lead in the requirements and process mapping of PPG's end to end processes between different departments, divisions and functional areas and then assist in translating these requirements into project deliverables to ensure all areas and processes are covered.
- Drive, define, execute and manage project deliverables in accordance with project scope, timeline, objectives and budget.
- Work closely with internal team/users and perform fact finding to understand organization mandates, policies and requirements.
- Lead facilitation, mediation and communication between PPG and vendor to ensure all gaps are covered.
- Identify and resolve issues and conflicts that may impact the success of the project.
- To manage, mitigate and report risk and project dependencies that may impact project implementation and/or PPG as an organization.
About You:
Qualification
- Degree in Finance, Accounting or IT related fields.
- 5+ years of experience in ERP projects, preferably with consulting and project manager experience with Regional/Global exposure in sizable companies.
- Good understanding of ERP related PMO scope, activities, and reporting. Able to prepare and present project related reports and presentations is a must.
- Experience with using Project Management tools such as Microsoft Projects.
- Hands on experience with enterprise ERP such as Microsoft Dynamics 365, Oracle Suite, SAP solutions would be highly advantageous.
- Good understanding to ERP and/or HRMS processes such as AP, AR, GL, FA, Procure to Pay, Hire to Retire, Opening Balance, Cut-Over planning etc.
- Experience in the Travel, Hospitality, F&B and Shared Services related industry implementation project experience would be highly advantageous.
- Able to attend to urgent issues outside of official working hours.
- Able to travel when required.
- Clear understanding of ERP Project Management methodologies (i.e. Waterfall / Agile models).
- Excellent analytical and decision-making skills.
- Proactive and take initiative with demonstrated problem solving skills
- Proven track record in regional / global implementation projects
- Experience maintaining documentation throughout the project implementation cycle.
Professional Experience & Skills
- Highly organized and detail oriented.
- A strong written and verbal communicator, comfortable interacting with colleagues at all levels.
- Proficient in written and spoken English language and fluent communication in Cantonese and Mandarin is a plus.
- At least 2 cycles of end-to-end ERP implementation cycles as a Project Manager.
- Able to effectively multi-task and deliver quality results within fast-paced project deliverable deadlines.
- Capable of holistic thinking to address end to end processes.
- Good understanding of finance processes.
- Good at building networks, connections, positive collaborations, and consensus.
- Flexible and resilient, ready to face new approaches.
- Able to work & make decisions independently, as well as part of a team.
- Able to clearly describe and isolate in-scope and out-of-scope elements.
- Able to interact with multiple stakeholders at different levels within the organization.
- Desire to take ownership in project delivery.
- Good team player, able to build relationships at different levels of the organization
- Good grasp of Project Management tools and methodologies.
- Culture sensitivity. Ability to adapt to is vital.
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
- Build, develop, and grow any business relationships vital to the success of the project.
