General information
Office (s)
Kuala Lumpur, MYS
Date Published
Tuesday, August 27, 2024
Country
Malaysia
Job ID
24575
Function
Professional Services
Recruiter
Lee, PuiYee
Description & Requirements
The Professional Services - ERP Project Manager is responsible for planning, organizing, managing and delivering client projects.
Duties & Responsibilities
Coordinate and monitor activities of projects and client engagements, from inception to installation.
Prepare project deliverables (Project Plan, Project Change Requests and Project Lists); and use these deliverables to execute all project activities.
Maintain overall control of project schedule, resources, budget and scope.
Ensure project plans and work products are based on approved and agreed upon requirements.
Certify that sufficient resources and funding are available for executing project activities.
Conduct weekly customer status calls and responds to client requests/questions in a timely manner, escalating issues and recommended solutions.
Interact with members of cross-functional teams. Responsible for ad hoc projects and medium sized projects.
Knowledge, Skills & Abilities
Strong organizational, project management and time management skills.
Customer centric, results oriented, self-starter and able to work independently.
Strong listening, verbal and written communication skills, including virtual presentations.
Manages expectations and establishes solid working relationships through the management level
Regularly works at client site
Travel to other countries may be required up to 35% of the time
Qualifications
3+ years applicable experience and demonstrated success/knowledge
2+ years project management and industry experience preferred
Bachelors degree preferred (or equivalent experience)
PMP or CAPM Certification preferred
ERP implementation experience preferred
The Professional Services Team
Professional Services play an instrumental role in the growth of Epicor. You will be working with our customers to implement our products and ensure that we continuously provide an exceptional customer experience. Almost every position is customer-facingtherefore, its important to have energy, drive, and determination to ensure Epicor gives the best possible experience to all clients. This passion will contribute to the success of your career and the company. If you are looking for a global, innovative company with strong roots and exciting growth, Epicor is ready to hear from you!
About Epicor
At Epicor we know that success comes from working together. Everyone has a role to play, and its the essential partnerships across our company that are crucial to our customers success and our growth as a business.
Were truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. Were proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.
Whatever your career journey, well help you find the right path. Through our training courses, mentorship, and continuous support, youll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because were the essential partners for the worlds most essential businessesthe hardworking companies who make, move, and sell the things the world needs.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real youthats who were interested in. If you have interest in this or any role- but your experience doesnt match every qualification of the job description, thats okay- consider applying regardless.
We are an equal-opportunity employer.
