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CERT Academy Sdn Bhd

Product Service Support

Early Applicant
  • 5 months ago
  • Be among the first 50 applicants

Job Description

Job Responsibility

  • Provide AED related service & Equipment Dispatch to client (Deliver AED/AED accessories/Equipment, conduct AED briefing, conduct AED maintenance service and installation of AED)
  • Follow up existing client and close on AED accessories replacement and upsell on our product and services (leads are provided)
  • Drive revenue and achieve sales targets
  • Provide accurate, valid, and complete information pertaining to client queries.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Maintain good collection payment from client
  • Keep records of necessary customer interactions and enter all information required into the company database and official WA group chats.
  • Follow communication procedures, guidelines, and policies.
  • Hold high esteem for the quality of your work and ensure all work is done and completed according to the set-out timeline.

Job Requirements

  • At least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field .
  • At least 1 Year(s) of working experience in sales or related field .
  • Excellent presentation, communication & interpersonal skill .
  • Good command of both written and spoken in English and Bahasa Malaysia. Mandarin will be added advantage (But not compulsory)
  • Computer literacy with practical experience in MS Office.
  • Willing to travel. Possess own transport (car) & valid driving license

Highly Recommended If You Are

  • Experience in corporate sales will be an extra advantage.
  • Experience in installation of furniture/equipment will be an extra advantage as well.
  • Possess good interpersonal skill & strong communication.
  • Good appearance and presentable.

Job Benifits

  • Lucrative and competitive incentive scheme; no cap on incentives
  • Pleasant work environment
  • Opportunity for career growth
  • Attractive salary, fixed allowances & unlimited sales commissions
  • Yearly incentive, Performance Bonus and Dream Fund
  • Great staff parties & Company trips
  • Free coffee & snacks
  • Free parking
  • Medical benefit and insurance
  • Varieties of Staff Awards (Best Attendance, Best Employee, Long-Service, Performance Consistency)

More Info

Industry:Other

Function:sales

Job Type:Permanent Job

Skills Required

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Date Posted: 10/06/2024

Job ID: 81344375

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