PRODUCT & SALES TRAINING MANAGER

PRODUCT & SALES TRAINING MANAGER MALAYSIA

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Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET, and HUSTLER.

The Job:

This position to responsible for both product and sales training to enable our field force. Part of commercial team in SEA and work on commercialization efforts. Position is crucial in the implementation of training to employees, channel partners and end users on both the sales and product specifications.

You'll get to:

1. Analyze needs and develop training programs for all SBD products.
2. Conduct training for employees, channel partners, and end-users on sales and product specifications, emphasizing value as a solution provider.
3. Stay updated on competitors offerings and perform benchmark analyses to highlight SBD product superiority.
4. Create and maintain guides and collateral for all brands, adhering to brand guidelines.
5. Lead educational programs for new employees.
6. Maintain cutting-edge, user-friendly online training tools.
7. Continuously update and improve content in SBD's online resources, ensuring 100% course completion for new and existing employees.
8. Conduct Train-the-Trainer sessions for SBD Managers.
9. Collaborate with Sales, Customer Service, Product Management, and Marketing on commercialization efforts.
10. Oversee technical certification programs and manage related databases.
11. Continuously work on self-improvement to stay current on products, sales, and supervisory practices.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good In fact, you embrace it. You also have:

1. Education: Masters degree/ professional technical education

2. Experiences:

• 8-10 years of relevant experience in the tools manufacturing industry.
• Proven track record in creating and implementing training programs, particularly in sales training for teams and channel partners.
• Extensive technical product knowledge and strong business acumen.
• Experience in curriculum development and implementation.

3. Skills:

• Expertise in designing and delivering both in-person and online training programs.
• Strong understanding of product specifications and competitive offerings.
• Proficient in sales processes and techniques.
• Ability to analyse training needs and conduct competitive analysis.
• Strong organizational skills for managing multiple initiatives.
• Familiarity with online training tools and platforms.
• Experience leading Train-the-Trainer sessions and managing certification programs.
• Ability to use innovative pedagogical approaches in training.

4. Personal attributes:

• Highly effective communication skills, both written and oral.
• Keen focus on customer centricity
• Exceptional professionalism.
• Ability to thrive in a multicultural environment.

5. Other requirements:

• Proficiency in English.
• Relevant certifications in training, sales, or product management are a plus.

And more:

We want our company to be a place you'll want to be and stay. Being part of our team means you'll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera and online university.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.

What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in Industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us!

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