Product Owner, Mobile / Internet Banking

• Project manage mobile and internet banking channel development and innovation in alignment with bank's digital roadmap.
• Liaises with business users, stakeholders and/or external parties to define requirements.
• Oversees the development effort to ensure project managed within the deadline and within budget.
• Work closely with IT to perform release management for internet and mobile banking.
• Manage customer issues escalated by contact center or branch to ensure timely resolution.
• Proactively identify innovative solutions to digitalize banking services
• Participate in projects to improve digital banking services and enhance customer experiences.

Job Requirements

• Possess university degree and at least 3 years of relevant work experience in a digital banking of Retail Banking or Consumer Banking equivalent.
• Proven experience in online and mobile banking channel development and project management
• Hands-on experience in developing user requirements, business analysis and managing user testing
• Possess experience in leadership and collaboration skills.
• Strong interpersonal and communication skill
• Ability to build strong partnerships with internal business partners and inter-department associates
• Work well under tight timeline and pressure and able to multi-task