Product Operations Manager (eCommerce - Health & Wellness) MY

Background

Adale is a new eCommerce venture founded by US-based Omar Rada and Hong Kong-based Justin Kuok. Together, they have extensive experience starting, operating, and investing in commerce brands that have sold well over $250M+ USD at retail globally.

Were currently exploring building a new eCommerce company in the health & wellness space, and are looking for exceptional early team members to help us research and validate a handful of promising concepts. Were open to part-time or full-time participation at this stage.

Operations Role

Were looking for an experienced operator to join us in a flexible, early-stage capacity to help validate and develop our next eCommerce company, likely in the supplements or broader wellness space. This is a hands-on, R&D and production-focused role. Youll assess product feasibility, identify manufacturing partners, and help us understand the operational and financial implications of various products and ventures.

The right person needs to know their way around the supplement supply chain and be able to drive progress independently from idea to actionable plan.

Key Responsibilities

• Research & Evaluate Manufacturing Partners: Source and vet manufacturers for multiple concepts (focus on supplements) across the US and Asia (primarily China)
• Support Product Development: Explore whats possible across form factors, formulations, and packaging, and help validate production options
• Assess Feasibility: Estimate costs, lead times, and margins to help us weigh tradeoffs across suppliers and models
• Lead Supplier Communication: Own day-to-day interactions with manufacturing partners to move projects forward

Required Experience

• Experience working for a U.S.-based eCommerce startup in the supplements or health/wellness space
• Direct experience working with U.S. and/or Chinese supplement manufacturers (ideally both)
• Fluent written and spoken Englishyoull lead supplier communication
• Proactive and resourcefulyou figure things out without waiting for instructions

Preferred Experience

• Hands-on operations or product development experience within a US-based eCommerce supplement company (not just adjacent exposure)
• Operations experience working in an early-stage or startup US-based eCommerce environments
• Experience with non-supplement eCommerce operations and supply chains (e.g., sleep masks, wearables, other items)
• Exposure to regulatory or compliance requirements in supplement production
• Previous experience working remotely with U.S. or international teams

What We Offer

• Flexible engagementpart-time or full-time depending on your availability and fit
• Fully remote role
• Competitive compensation based on experience and availability
• A chance to get in early and grow with the business
• A no-BS team that values speed, transparency, and people who take the initiative

Final Note

Were still earlybut were moving fast. If youre someone who gets excited by ambiguity, takes pride in making progress without needing a playbook, and wants to help shape something meaningful from the ground up, wed love to talk!