Position Summary
Principal consultants work closely with colleagues to deliver complex, customized and multi work-stream solutions that meet and exceed client expectations. This position is focused on Assessment & Succession, including delivery of leadership assessment interviews, verbal 360 interviews, and feedback sessions with the goal of enhancing leadership effectiveness. It also provides the opportunity to support leaders in coaching engagements and broader leadership development programs.
At this level, business development and client relationship management feature as an important focus of the role in addition to delivery. Individuals may major on either delivery or business development, or indeed have more of a mixed portfolio. Regardless of major, individuals will contribute to bids, and manage/lead relationships and/or projects of considerable complexity.
KEY RESPONSIBILITIES
- Deliver high-quality work as an assessment expert that meets or exceeds client expectations. You will support and challenge leaders in uncovering new insights and identify ways to address development areas. You will work closely with key client contacts and individual participants to translate assessment insights into actionable plans to elicit positive transformation and change that supports accelerated leadership effectiveness.
- Develop and manage effective client relationships either as a member of an account team or by directly managing accounts including potential key accounts. Contribute to key accounts by project managing work streams and/or leading delivery teams.
- Lead research, analysis and interpretation on client / sector business issues, performance, client competitor performance etc. with a view to identifying possible opportunities. Look for ways to build new client relationships e.g., active networking, asking for referrals, partnering across KF lines of business. Leverage insights to define, recommend and /or co-create strategic solutions for the clients.
- Contribute to winning profitable business by proposal writing, pricing, shaping opportunities, pitch preparation and opportunity spotting in clients. Assess the needs of large/complex clients, designing and delivering solutions to meet their needs.
- Facilitate project teams by defining scope, objectives and project management structure ensuring a constant focus on outcomes. Plans for resource needs and implements plans to ensure consultants are developed to meet business needs. Leverage the expertise of internal industry or practice experts across the KF business. Projects may span multiple service lines and would typically involve managing multiple consultants from other offices/countries. Typical timescales could be 6-12 months.
- Contribute to thought leadership and/or research. Speak at local or national events in own area of expertise to enhance the KF brand. Develop relationships with industry and thought leaders externally to increase awareness and prestige of KF.
- Support less experienced consultants through mentoring and project-based development and coaching.
- Develop deeper expertise in atAssessment & Succession and become conversant in of all Korn Ferry (KF) Advisory offerings in order to draw on appropriate practice expertise to provide business solutions, including those that may require inter-service line approaches.
PROFESSIONAL EXPERIENCE/QUALIFICATIONS
- 10+ years expertise and experience assessing and developing leaders in large, dynamic, and complex environments.
- Experience using psychometric assessments to inform recommendations (e.g., experience with assessments of personality traits, potential, and leadership motivation) experience with behavioral interviewing.
- In-depth understanding of assessment methodology at the senior level.
- Track record of leading large engagements and growing/expanding relationships with clients.
- An empathetic, naturally curious, digitally minded, and client-focused individual with unwavering ethics and integrity.
- An exceptional motivational communicator both one-on-one with clients and within a dynamic team environment.
- An inclusive collaborator with strong influence skills and a demonstrated ability to build rapport quickly and develop and maintain strong partnerships with clients and across an organization.
- A well-developed results-oriented philosophy and work ethic the ability to get things done.
- A strategic thinker with the ability to recommend improvements on existing programs and contribute to the design and methodology of emerging projects.
- Flexible, responsive, and ability to work in a geographically dispersed environment.
- Able to effectively thrive, quickly adapt to change, and navigate within a matrixed corporate environment.
- Experience working with proprietary customer-relations management systems (or something similar) Microsoft Office Suite (Excel, PowerPoint, Word).
EDUCATION
- Bachelor's degree required, Masters in I/O Psychology or equivalent psychometric education desired.
