The Standard Operating Procedure Executive is to provide high-level administrative support to the Manager of SOP and the broader department, ensuring efficient operations and effective execution of SOP-related initiatives. The ideal Executive shall possess strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.
ACCOUNTABILITIES / KEY RESPONSIBILITIES
- Assist the SOP department in managing daily activities, including calendar management, meeting coordination, and correspondence handling
- Coordinate the creation, distribution, and maintenance of SOP documents and related materials, ensuring accuracy, consistency, and compliance with established protocols.
- Serve as a liaison between the SOP department and other functional areas of the organization, facilitating communication, information exchange, and collaboration.
- Prepare presentations, reports, and other documentation for internal meetings, external stakeholders, and regulatory agencies as needed.
- Prepare presentations, reports, and other documentation for internal meetings, external stakeholders, and regulatory agencies as needed.
- Schedule and coordinate training sessions, workshops, and other educational activities to support SOP implementation and compliance.
- Assist in the development and execution of SOP-related projects and initiatives, tracking progress, monitoring milestones, and reporting outcomes
- Conduct research, gather data, and analyze information to support decision-making and continuous improvement efforts within the SOP department.
- Provide general administrative support to other members of the SOP team as needed, demonstrating flexibility and adaptability in addressing evolving priorities.
ACADEMIC QUALIFICATIONS:
- Bachelor's degree in business administration, organizational management, or a related field preferred.
TECHNICAL COMPETENCIES
- Proven experience in an executive support role, with a focus on administrative assistance, project coordination, or operations management.
- Excellent communication skills, both written and verbal, with the ability to interact professionally with internal and external stakeholders.
BEHAVIOURAL COMPETENCIES/ SKILLS
- High level of discretion and confidentiality in handling sensitive information and confidential matters.
- Ability to prioritize tasks, manage multiple deadlines, and work independently with minimal supervision.
- Detail-oriented mindset with a commitment to accuracy and thoroughness in all aspects of work.