Responsibilities:i. Responsible to handle fully physiotherapist services and schedule to reach upmost patient satisfaction in the centre or house call.
ii. Conduct and examine patient complaint and condition, provide consultation treatment based on assessment.
iii. Ensure the treatment arranged/proposed to ease the pain, reduce pain, relief the uneasiness, aimed to achieve agreed resolution between patient and physiotherapist.
iv. Managed patients complaints by provide proper explanation and guidance based on matters arisen, with specific/written record to avoid miss-leaded information.
v. Revised if necessary scheduled treatment session based on changes of the treatment given, and to propose follow up treatment session based on patient capacity and responses, and capability.
vi. To optimize the planned daily scheduled, accommodate changes if required and to meet patients demand.
vii. Join any events that have been organized from the company.
viii. Undergo tasks that have been assigned by superior.
Remind patient on treatment appointment a day before.
Properly wearing companys attire.
Ensure all equipment are well equip before going for house call.
Know about patient condition before treatment start.
Always update on patients condition to ensure treatment are based on Evidence-Based Practice.
Preparing invoice/receipt before start treatment.
Correctly determine patient problems
Know thoroughly about patients condition and its safety measure
Follow S.O.P of treatment and giving at least 60% manual intervention
Have a good communication with patients with full respects
Correctly prescribe exercise to patients with a proper guide
Telling the truth to the patients about their conditions and our treatment plan for them
Fully explain about the treatment package and rehabilitation plan for patients progression
Ensure patients details are completely filled in system.
Explain clearly about package and current promotion that suit for their condition
Book next appointment for patients
Ensure patients get their receipt after every payment done
Ensure all equipment is well kept in place, clean and change towel after session ended
Ensure no equipment is left before going back from house call session
Daily update payment with admin.
Job Type: Full-time
Pay: RM1,
- 00 - RM2,500.00 per month
Benefits: - Dental insurance
Health insurance
Schedule:
Evening shift Weekend jobs
Ability to commute/relocate:
* Bukit Jelutong: Reliably commute or planning to relocate before starting work (Required)
