OUR STORY
At ST, we believe in the power of technology to drive innovation and make a positive impact on people, business, and society. We are a global semiconductor company, and our advanced technology & chips forms the hidden part of the world we live in today.
When you join ST, you will be part of a global business of more than 115+ nationalities and present in 40 countries, 50,000+, diverse and dedicated creators & makers of technology around the world!
Developing technologies takes more than talent: it takes amazing people who understands collaboration and respect. People with passion and desire to disrupt the status quo, push boundaries and drive innovation whilst unlocking your own potential.
YOUR ROLE
Main goals for 2023-2025
- Ensure a strong customer experience through delivering efficient and smooth day-to-day Payroll/HR operations in cases requiring deep expertise
- Provide expert support and advice to employees and managers in high complexity cases in dedicated service line(s)
- Ensure high quality service delivery by continuously improving processes
- Adhere to the company's strategy, values and targets when helping employees
Accountabilities And Responsibilities
- Respond to employee inquiries and concerns via phone, email, or in-person, provide accurate and timely information, advice, and assistance
- Assist employees with Payroll/HR-related processes and procedures, such as benefits enrolment, time-off requests, and salary adjustments
- Maintain accurate and up-to-date employee records in the information system
- Identify and act on improvement opportunities to ensure high quality service delivery
- Provide training and guidance to employees on Payroll/HR-related topics
- Participate in projects and initiatives to improve the overall employee experience
- Assist with various Payroll/HR administration and paperwork, such as onboarding, terminations, and compliance
- Develop and monitor SLAs and associated measurements
- Provide input in process design on feasibility for systems & technology
- Keep developing knowledge about Payroll/HR best practices as well as about important laws and regulations
- Run reports to assess quality service level of People Service and share them with relevant people
Experience Requirements
YOUR SKILLS & EXPERIENCES
- 5+ years in Payroll, HR, business, administration or related field
- Proven experience in completing the day-to-day operations of the Payroll/HR department, ideally in semiconductor or globally operating technology company
- Experience in constructively collaborating with internal stakeholders
Knowledge And Skills Requirements
- High level of Payroll/HR IT acumen
- Ability to handle confidential and sensitive information with discretion
- Excellent interpersonal & communication skills
- Ability to work effectively with individuals at all levels of the organization
- Self-reliant, resourceful, and able to work independently
- Effective team member in sharing knowledge and best practices
Working at ST means innovating for a future that we want to make smarter, greener, in a responsible and sustainable way. Our technology starts with you. Join us and start the future!
To discover more, visit st.com/careers
