About Us
Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.
We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital commerce in SEA, and experience what it takes to drive a successful ecommerce business end to end.
The Role
As Head of Operations is the key point of accountability for facility operations with responsibility for performance in quality cost, customer service, and associate relations. This position oversees the management of all areas of the facility and directs activities so that approved products are shipped on-schedule and within quality standards and cost objectives. Head of Operations will build, develop and manage an operations leadership team capable of carrying out needed operations strategies and execution excellence.
Responsibilities
Responsible for the development and formulation of long-and short-range planning, policies, programs, and objectives for the Brands stock, inventory
Develop the operating plan and establish procedures for maintaining high standards of operations to ensure that products conform to customer with quality standards and on time
Review performance against operating plans and standards; provides reports on the interpretation of results and approves changes in direction of partner inventories
Identify, recommend and implement changes to improve delivery and reduce cost.
Drive a culture that emphasizes a People First environment, open communication, empowerment, recognition
Initiate and coordinate major projects
Understand profit and loss, accounting functions, and the relationship of operational activities and decisions.
Negotiate agreements with vendors and collaboration partners.
Who we look for the ideal profile
7-10 years successful experience leading a large operations organization, especially from ecommerce corporate
Demonstrated success in the management of people and very strong leadership trait
Excellent written and verbal communication and presentation skills.
Strong analytical, numerical, and reasoning abilities; problem analysis and problem resolution at both a strategic and functional level.
Demonstrated success in the management of third-party providers in the areas of warehouse operations, value-added services, and transportation.
Startup mentality: scrappy, creative, and constantly iterating to be best-in-class
What we offer:
Excellent and competitive compensation package
Professional and open international working environment culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem
Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties
