Key responsibilities:- Review and make a good record of the spare parts/unit inventory and usage
Review and approve service expenses and lodge in internal systems- Office administration including maintain files and organization, plan meetings
Review customer service activities being done to ensure all requirements are met and optimize current procedures to improve team performance
- Maintain the internal GSP system, work order input and Customer Satisfaction Inquiry
Monitor complex technical problems that are recorded and tracked within the internal system and liaise with internal teams for improvement and development- Continuously develop knowledge of all relevant products and services
Communicate with the management, sales team and customers to support the business development
- Skills and experiences required:
At least 1-2 years of operations
- Excellent communications skills (Written and Verbal) in English is necessary, fluent (Verbal) in Mandarin is preferred
Ability to manage multiple tasks simultaneously, solve problems, manage and meet deadlines and maintain a high quality of work- High attention to details
Job Type: Full-time
Pay: RM3,- 00 - RM5,000.00 per month
Benefits: - Free parking
Health insurance
Professional development
Schedule: Monday to Friday
Supplemental Pay:
Yearly bonus
Language: Mandarin (Required)
