Operation Representative

Early Applicant

Exp: 0-2 Years

Job Description

Job Responsibility

Ensure all orders are fulfilled within the specified timeframe.
Prepare and pack orders, and assist to pick up and walk-in customers.
Familiarize yourself with all product information.
Plan and coordinate daily deliveries with drivers and maintain effective communication with team members.
Liaise with drivers and customers to ensure adherence to delivery schedules and meet customer satisfaction.
Provide customer service via phone, email, and WhatsApp messages.
Identify and address issues promptly and effectively.
Conduct quality checks on product packaging to ensure compliance with quality regulations.
Maintain a clean and safe work environment in accordance with health and safety regulations.
Ensure inventory supply is sufficient at all times.
Participate in job rotation as required for each role.

Job Requirements

No prior experience required; fresh entry candidates are welcome.
Basic familiarity with Microsoft Office or Google Workspace.
Good team player with the ability to collaborate effectively with drivers, customers, and team members.
Good organizational and time management skills.
Strong problem-solving abilities and attention to detail.
Adherence to hygiene practices and strict SOPs during handling goods.
Ability to thrive in a fast-paced and dynamic work environment.
Willingness to work 5 or 6 days a week on an alternating weekly basis.

Job Benefits